Работа Customer Service Representative English
212 нови обяви за работа
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OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Our deep expertise, technology-driven delivery and continu...
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3,040 лв / месец (нето) от работодател
We are seeking a Customer Service Representative for our client, a well-established international company in the digital marketing and SEO services industry. This is a fully remote position, and we are looking for someone with excellent English commu...
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. For one of our clients, a fast-growing company in the field of iGaming, we have an opening for...
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1,510 лв - 1,660 лв / месец (нето) от работодател
ОФИС КУРИЕР ОБСЛУЖВАНЕ НА КЛИЕНТИ Партньорска фирма на фирма "Спиди" търси да назначи офис куриер. Нашите условия са: Желание за постига...
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3,040 лв / месец (нето) от работодател
Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Customer Advisor Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Customer Advisor Associate? Han...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Ние от Destination Workplace вярваме, че правилната работа е ключът към пълноценния живот, а правилният човек двигателят зад всеки успешен бизнес. ...
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Customer experience specialist with dutch | monday-friday | relocation included
Баб Консулт Eоодгр. София
3,100 лв / месец (нето) от работодател
Hoi! Your Dutch Is Worth More Than Just Another Job. Use it to build a career. An international company in Sofia is looking for Dutch-speaking professionals ready to join a permanent project with a growing team supporting customers as Customer Exper...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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2,730 лв - 3,040 лв / месец (нето) от работодател
Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their busines...
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What you will do In all matters be a professional dormakaba representative and aim to create an outstanding customer experience Handle customer inquiries regarding dormakaba products and services, providing accurate and timely information Help cust...
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Специалист Обслужване на клиенти АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да пре...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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2,000 лв - 2,800 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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1,630 лв / месец (нето) от работодател
We are growing! Concentrix works with one of the world's largest Beauty & Wellness brands. In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as wel...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
In order to sustain our growth, we are looking to hire Logistics Service Representative with English
Job Summary:
The Logistics Service Representative will support Reverse Logistics and/or Customer Experience Programs requiring client system access. They support the Company’s processes through professional communications, both to and from customers, on behalf of OnProcess Technology’s clients. As a result of customer contact, they update the Company database with all appropriate information. The Logistics Service Representative supports all quality assurance efforts and Program criteria via phone and e-mail as well as wide usage of high-level logistics tools and systems.
Responsibilities:
- Perform/handle outbound and inbound customer communications;
- Advise customers on behalf of OnProcess Technology’s clients;
- Utilize clients third parties to provide the entitled service;
- Follow detailed instructions as outlined in Company documents;
- For service level agreement in jeopardy, follow established escalation rules;
- Update applicable Program Database(s) accurately;
- Appropriately handle challenging and unique customer situations in accordance with OnProcess Technology policies;
- Identify and escalate data or program specific issues to appropriate level of management.
Requirements:
- Fluency in English;
- Ability to coordinate different internal and external parties;
- Previous customer service experience will be an advantage;
- Attention to detail and accuracy;
- Multi-tasking skills;
- Strong written, verbal and interpersonal communication skills;
- Ability to maintain confidentiality;
- Familiarity with or an ability to understand and utilize a database and MS Office programs.
What we offer?
- Competitive remuneration package;
- Excellent social benefits program – health insurance, Multisport, discounts program;
- Corporate culture focused on customer excellence, open communication, respect, integrity and personal growth;
- Great office location and modern business environment;
- Hybrid model of work - 50% working from home;
Only shortlisted candidates will be considered.
By applying for our vacancies, it is considered that you give your explicit consent your personal data to be processed, used and kept for the purposes of the recruitment at OnProcess Technology. All job applications will be treated with strict confidentiality. The submission of personal data is voluntary. OnProcess Technology, in its role of data controller, guarantees that appropriate safeguards will be implemented in the processing of your data during the recruitment process and safe-keeping will be in compliance with the provisions of applicable legislation.
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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