Работа Customer Services Specialist
110 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 bu...
- Пълно работно време Постоянна работа
myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 bu...
- Пълно работно време Постоянна работа
Customer Support Specialist with French Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people. Our team consis...
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Customer Success Specialist with English Are you ready to join a bus and mobility services provider with routes across Europe? Our client, has over 100 years of experience in the transport industry, making it one of the most established providers o...
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2,330 лв - 2,480 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that w...
- Пълно работно време Постоянна работа
Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people. Our team consists of professionals with experience in co...
- Пълно работно време Постоянна работа
Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people. Our team consists of professionals with experience in co...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vi...
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At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that w...
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Customer Service Specialists with French/ Italian/ Greek/ Spanish/ Portuguese
- Пълно работно време
- Постоянна работа
- Дистанционно интервю
Пълно описание
myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees.
As we continue shaping the future of payments, we are looking for an experienced Customer Service Specialist with French/ Italian/ Greek/ Spanish/ Portuguese to join our growing team.
As a Customer Service Specialist with French/ Italian/ Greek/ Spanish/ Portuguese you will provide top-tier support to customers. You will handle inquiries, resolve issues, and offer product assistance, ensuring a seamless customer experience. This role will involve communicating across various channels, such as phone, email, and chat, while collaborating with internal teams to address customer needs efficiently.
About us: Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.
In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.
For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022.
Apply by filling in the form below and send your CV in English!
myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
As we continue shaping the future of payments, we are looking for an experienced Customer Service Specialist with French/ Italian/ Greek/ Spanish/ Portuguese to join our growing team.
As a Customer Service Specialist with French/ Italian/ Greek/ Spanish/ Portuguese you will provide top-tier support to customers. You will handle inquiries, resolve issues, and offer product assistance, ensuring a seamless customer experience. This role will involve communicating across various channels, such as phone, email, and chat, while collaborating with internal teams to address customer needs efficiently.
What you’ll do:
- Communicate via various channels with our European customers, providing information regarding our products and services.
- Navigate through various system platforms to address and solve customer requests.
- Maintain relationships with customers. Seek, collect and process customer feedback in order to minimize their satisfaction.
- Constantly develop your knowledge of the products and services offered.
- Support the liaising between clients and other departments in order to ensure prompt reply and higher satisfaction rates.
- Work on shifts as well as on weekends and holidays.
What you bring:
- Excellent command of a foreign language (Italian/Dutch or other)
- Very good command of English (as a secondary language)
- Strong communication and interpersonal skills.
- Willingness to learn and develop.
- Good multitasking, prioritization and organizational skills.
- Good attention to details.
- Ability to work in a team.
- A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
Why you should join myPOS:
- Vibrant international team operating in hi-tech environment
- Annual salary reviews, promotions and performance bonuses
- myPOS Academy for upskilling and training
- Refer a-friend bonus as we know that working with friends is fun
- Individual training and development budget
- Teambuilding, social activities and networks on multi-national level
What we offer:
- Excellent compensation package
- 25 days annual paid leave (+1 day per year up to 30)
- Full “Luxury” package health insurance including dental care and optical glasses
- Meal vouchers of 160 BGN per month
- Onsite fitness, bowling, and relax areas (Varna) or fully covered Multisport card (Sofia)
- Free coffee, snacks and drinks at the office
About us: Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.
In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.
For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022.
Apply by filling in the form below and send your CV in English!
myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Средна заплата за сектора
2,130 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
300 лв / месец
максимална
32,850 лв / месец
Финален преглед
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