Работа Customer Services Specialist
216 нови обяви за работа
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UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Role Overview: We are currently looking for a German-Speaking Customer Support Specialist to join a d...
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Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Role Overview: We are currently looking for a German-Speaking Customer Support Specialist to join a d...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Специалист Обслужване на клиенти АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да пре...
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At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business. We are here to connect talent with the appropriate role. Our partner is a leading g...
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DSV – Глобален транспорт и логистика. В DSV ще се присъедините към талантлив екип, който работи с отдаденост, за да предостави на клиенти си...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We believe that being friendly is the best policy, and thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.
Our current client is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. On their behalf, we are currently looking for Customer Support Specialists with Portuguese/French language, who are willing to make the step to such an inhouse role and help the company grow further.
As a Customer Service Specialist you will provide top-tier support to customers. You will handle inquiries, resolve issues, and offer product assistance, ensuring a seamless customer experience. This role will involve communicating across various channels, such as phone, email, and chat, while collaborating with internal teams to address customer needs efficiently.
What youll do:
- Communicate via various channels with our European customers, providing information regarding our products and services.
- Navigate through various system platforms to address and solve customer requests.
- Maintain relationships with customers. Seek, collect and process customer feedback in order to minimize their satisfaction.
- Constantly develop your knowledge of the products and services offered.
- Support the liaising between clients and other departments in order to ensure prompt reply and higher satisfaction rates.
- Work on shifts as well as on weekends and holidays.
- Excellent command of a foreign language (French / Portuguese).
- Very good command of English (as a secondary language).
- Strong communication and interpersonal skills.
- Willingness to learn and develop.
- Good multitasking, prioritization and organizational skills.
- Good attention to details.
- Ability to work in a team.
- A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
- Vibrant international team operating in hi-tech environment.
- Annual salary reviews, promotions and performance bonuses.
- Company Academy for upskilling and training.
- Refer a-friend bonus as we know that working with friends is fun.
- Individual training and development budget.
- Teambuilding, social activities and networks on multi-national level.
- Opportunities for career development within an inhouse role that gives you full visibility around the product lifecycle, R&D, Business Development, Customer Support, Finance, Management, HR, etc.
- Excellent compensation package.
- 25 days annual paid leave (+1 day per year up to 30).
- Full Luxury package health insurance including dental care and optical glasses.
- Meal vouchers of around 80 EURO per month.
- Onsite fitness, bowling, and relax areas (Varna) or fully covered Multisport card (Sofia).
- Free coffee, snacks and drinks at the office.
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
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