UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.

We believe that being friendly is the best policy, and thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.

If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment up to the first day at your new job. We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!

Our current client is an US IT services company with business entity in Bulgaria. On their behalf, we are currently looking for a Fullstack .NET Support Engineer on a fully remote model of work. If you are curious about this exciting opportunity, then this might be the chance you have been waiting for!

Responsibilities:

• Troubleshoot customer-reported issues across legacy and next gen platforms.
• Apply code or data fixes where appropriate to restore functionality quickly.
• Provide engineers with rich, actionable context when escalation is needed.
• Be the voice of the customer inside engineeringensuring issues are prioritized and understood.
• Communicate clearly with Customer Support and Development teams to keep everyone aligned.
• Help maintain a highly available platform used 24/7 by hundreds of businesses.
• Monitor, debug, and pitch in on paying down tech debt to keep things stable and future-ready.
• Show up in daily standups, ad hoc video calls, and Slack with proactive communication.
• Embrace overcommunicationnever leave teammates guessing.
• Willing to work those US hours.

Qualifications:

• 3+ years in software engineering or support engineering.
• Familiarity with ES6/NodeJS & ReactJS, ASP.NET, .NET Core.
• Experience with SQL and GraphQL queries.
• Confident debugging across backend and frontend systems.
• Comfortable in cloud environments (Google Cloud, Azure, or similar)
• Exceptional English and Communication skills.

The company offers:

• Competitive Compensation: Based on your skills and experience.
• Professional Growth: Exposure to modern and legacy stacks, third-party integrations, and customer-facing engineering.
• Remote-First Culture: Flexibility, autonomy, and a healthy work-life balance.
• Impact & Ownership: In a small, fast-moving team, your work directly shapes customer outcomes.
• Culture that Clicks: We value curiosity, accountability, respectful debate, and yesgeeking out over problems until they're solved.

We welcome the opportunity to learn more about you! Please send your CV in English. Please note that only short-listed candidates will be contacted. License No.2826. We will treat your application with full confidentiality!