Customer Success Specialist with English

Are you ready to join a bus and mobility services provider with routes across Europe?

Our client, has over 100 years of experience in the transport industry, making it one of the most established providers of bus and mobility services across domestic and international routes. Known for accessible and efficient travel, they aim to make intercity transport comfortable and environmentally friendly.

YOUR ROLE:

• Respond to incoming customer inquiries via phone and chat in a timely and professional manner.
• Provide detailed information on our products and services, highlighting their benefits and unique selling points.
• Execute an organized, efficient and structured working process.
• Meet predetermined targets and represent the company in a professional manner.

REQUIRED SKILLS:

• Excellent written and verbal communication skills in English (C1) is a must.
• Previous experience in client services and interest in sports will be a huge advantage.
• Excellent communication and interpersonal skills.
• Excellent computer literacy
• Excellent interpersonal and communication skills.
• Very good customer orientation.

WHAT WE OFFER:

• An attractive remuneration. Referral bonuses.
• Flexible working time.
• Full training provided.
• Digital food vouchers.
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, and personal and professional development.
• Permanent employment; full-time.