Ingram Micro. It is all about the people

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

What You’ll Do:

You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:

• Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.
• Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
• Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.
• Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.

You’ll be a great fit if you have:

• Strong knowledge in German - written and verbal at C1 level
• Good knowledge of English
• Excellent written, verbal, interpersonal, presentation, and negotiation skills
• Strong organizational skills and problem-solving agility are also required
• A customer-driven approach and good customer management skills

As we value our employees, we offer:

• Competitive salary & Bonus system
• Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
• Well-being Program & Multisport card
• Food vouchers & Transport Allowance
• Referral and baby bonus
• Paid holiday days increasing in time
• Career growth and development – internal and external trainings, language courses
• Free access to LinkedIn Learning Platform

We are looking forward to receiving your application!