At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state-of-the-art Technology, powered by the world’s largest network of tech centers, we are looking for – Sales Team Leader with German and English.

Responsibilities:

• Evaluate team performance data and present clear, actionable insights based on metrics;
• Identify potential leaders within the team and provide guidance, support, and motivation;
• Assess skill gaps and collaborate in creating tailored training programs to address them;
• Ensure effective communication between management, staff, and external partners for seamless operations;
• Design and implement quality assurance standards to uphold high performance levels;
• Improve current workflows to increase efficiency and strengthen organizational capacity
• Guarantee that all operational tasks are completed on schedule and within the allocated budget.

Qualifications:

• A minimum of 1 year of prior experience in a people management position in the BPO industry;
• Previous experience in a dynamic, sales-driven environment;
• Proven track record of meeting sales goals and guiding high-achieving teams;
• Excellent leadership, communication, and interpersonal abilities;
• German C1 and English B2 level;
• Strong skills in using CRM platforms and performance tools;
• Ability to make data-informed decisions and excel in a fast-paced, dynamic environment.

Our client offers:

• 25 days of annual vacation and opportunities for career growth;
• Standard working shifts, hybrid model;
• Flexible benefits program and options to purchase company shares;
• Comprehensive health and dental insurance, along with life insurance;
• Food vouchers and Multisport cards for employees;
• Employee Assistance Program and bonuses for special occasions;
• Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number DP_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, license No 1809).