myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees.

As we continue shaping the future of payments, we are looking for an experienced Sales Operations Specialist to join our growing team.

What you’ll do:

• Assure the smooth operating of the company's salesforce;
• Support the myPOS Resellers, Agents, and Partners on a daily bases;
• Manage and track the orders received from our Partner platform;
• Build and maintain a reporting framework to monitor the activity of the sales team;
• Provide business analytics and reporting support in the area of pipeline and pipeline generation efforts and track KPIs;
• Quickly learn, understand, and document and improve current processes, interactions & dependencies;
• Provide business analytics and advice to the sales managers on ongoing business and strategic initiatives;
• Ensure all the needed information to support the business and sales team is available in a timely and accurate manner;
• Manage specific projects for improving different processes and operations within the sales team and the company.

What you bring:

• Critical thinker who can quickly diagnose problems with hypotheses & quantify the impact;
• Self-starter who enjoys working in a dynamic, collaborative, and high-growth environment;
• Data-driven & experienced working cross-functionally;
• Able to present to & comfortable around multiple managerial levels;
• Eager to continuously learn and develop;
• Working knowledge of CRM / MS Office/ Zendesk/ Jira and Asana (or similar);
• Experience using technology & automation to design processes;
• Able to effectively communicate sales operations architectures, plans, proposals, and results and negotiate options at senior management levels;
• Fluent in English and Italian both written and verbal;
• Bachelor's degree in mathematics, business, statistics, or another related field;
• Experience in Customer Support, Sales, or Operations will be considered as a strong advantage;

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Refer a-friend bonus as we know that working with friends is fun
• Individual training and development budget
• Teambuilding, social activities and networks on multi-national level

What we offer:

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 160 BGN per month
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

About us:

Founded in 2014, the myPOS platform gives micro businesses and SMEs everything they need to accept payments and manage various aspects of their business, including selling remotely, accelerating cash flow and enabling e-commerce. Business owners receive a free multicurrency merchant account and dedicated IBAN per currency, a business debit card, digitised business management capabilities, and a powerful platform to help them sell anywhere.

In 2024, myPOS was acquired by Advent International, one of the largest and most experienced global private equity investors. With Advent’s help, myPOS has ambitious plans to accelerate its growth and capture the opportunities of the market to become the leader in the SME payment industry.

For its continued innovation in payments, myPOS has won many prestigious awards including Best Business Payments System at the PayTech Awards in 2024, the Point of Sale Innovation at FinTech Breakthrough in 2023 and 2024, and Best Use of Mobile by FStech in 2022. Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!