Работа Customer Technical Support Specialist
28 нови обяви за работа
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Elevate Your Career at Sutherland Bulgaria! Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have...
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Application Support Engineer It's your life. It's your opportunity. # MakeITHappen Did you know that A1 Bulgaria is working on international projects as well? Our wide portfolio has long past the telecom services, and we are now offering digital ...
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Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connec...
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Technical Support Representative with German- Remote position HCLTech is a global technology company, home to 222,270+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a ...
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Technical Implementation Engineer Level 3 Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business e...
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METRO Cash & Carry is the leading international self-service wholesale company. Day in, day out, our wholesale stores offer a customer-tailored assortment and innovative concepts. Help shape the future of wholesale and apply to work at METRO Burgas a...
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3,180 лв / месец (нето) от работодател
Technical Support Specialist with German If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further! Join us and get 1000 BGN bonus...
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3,180 лв / месец (нето) от работодател
Technical Support Specialist Level 2 with German Our client is a leader in the telecommunication market and we are expanding the team of Technical Support Specialists with German language. Join us and get your sign on bonus of 1 000 BGN. Main resp...
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Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commer...
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3,180 лв / месец (нето) от работодател
Our client is a leading BPO company dedicated to providing innovative solutions to top-notch clients. They pride themselves on their commitment to excellence and customer satisfaction. Position Overview: We, as a recruiting agency, are currently se...
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Technical support expert with czech or german and english - standard shifts & hybrid option
Астреа Рикрутмънт Eоодгр. София
2,250 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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Unleash Your Passion for Technology! Are you enthralled by cutting-edge gadgets and software? If yes, we have the perfect role for you! As we aim to scale our Sofia service delivery center, we're scouting for Technical Support Specialists to provid...
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2,410 лв - 2,730 лв / месец (нето) от работодател
24/7 1st line Technical Support Agent Sofia/office / 37-40.000 BGN gross/year + 15% bonus Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in...
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Technical Support Specialist 2nd Level with German for AVAYA AVAYA is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services (world leader in IP telephony). We're looking ...
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have a passion for providing top-notch technical support and want to collaborate with global leaders in IT security, this is your opportunity!
Your Role:
- Antivirus Support Specialist: Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions.
- Problem Solver: Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience.
- Technical Expertise: Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs, ensuring maximum security and functionality.
Who We're Looking For:
- Excellent verbal & written skills in German (B2H/C1 Level).
- Good verbal & written skills in English (B2 Level).
- Previous experience in Customer Service is an advantage.
- Intermediate technical PC knowledge and ability to multitask.
- Communication skills and ability to maintain a good relationship with customers, assisting them in finding the best solution.
- Positive attitude and great interpersonal skills, with a “can do” attitude.
- Ability to present complex information in a simple and understandable way.
What You'll Get:
- Fixed working hours from 10:00 to 19:00, Monday to Friday, with no weekend shifts.
- Flexible work-from-home options.
- World-class online initial training to get you started.
- Stable job with a long-term contract.
- Comprehensive health and life insurance.
- 24 days of paid annual leave, including 3 wellness days.
- Generous daily paid breaks of 1.5 hours.
- Food vouchers.
- Defined career paths with a focus on technical growth.
- Competitive salary.
Why Join Us:
- Efficient digital onboarding and employee services through eSignature.
- Employee assistance program with 24/7 access to psychological support.
- Exclusive discounts via our employee discounts portal.
- Lucrative employee referral program.
- Vibrant rewards and recognition program.
- Relocation package for those moving to join us.
- Parking available as per company policy.
- Multisport card for health and fitness benefits.
- Continuous learning with access to in-house training and certification opportunities.
- Frequent employee wellness and engagement events.
- Gifts for significant life events like births or adoptions.
- Participation in CSR activities and team building.
- Exposure to global business practices and industry expertise.
Ready to Take the Leap? If you're enthusiastic about antivirus software support and eager to advance your technical skills, apply now and join the Sutherland Bulgaria team! Let’s achieve greatness together in a supportive and dynamic environment.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,340 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
500 лв / месец
6,000 лв / месец
Мнения и оценки от служители
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