Работа Technical Support Engineer
127 нови обяви за работа
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Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automati...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю About Akkodis: Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge t...
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For a client of ours - a well established importer and distributor of building-related products - we are searching for a Technical Sales Support Engineer. Responsibilities: Supports the sales team with technical information, product knowledge, and ...
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Senior L2 SaaS Technical Support Engineer *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our...
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Company Description dxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants worldwide. dxFeed has built one of the most co...
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We’re hiring and looking to connect with you to help us ensure a Oracle Cloud IAM Application Support Engineer for HP Account with TTEC. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and g...
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TELUS Digital Bulgaria is looking for passionate player support specialists. A typical day: Help out our players with any issues they might have via tickets and chat Provide the best player experience with a case by case player oriented approach Id...
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Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
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Пълно работно време Постоянна работа At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a strong team, so our most valuable asset rem...
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At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a strong team, so our most valuable asset rem...
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Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide. We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s ...
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2,510 лв / месец (нето) от работодател TTEC highly values your skills, so we invite you to join our team. "In an ever-changing world, our sense of purpose is constant. We honor our legacy as we build the future, a better world for generations to come." As an Automotive Technical Support...
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Advanced Technical Support Specialist with French *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solution...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialis...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Company Description
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.
Job Description
We are looking for a Technical Support Specialist who will watch for our platforms' state in real-time and warn other parties about spotted issues.
We expect the Technical Support Specialist to:
Qualifications
Must-have skills:
Nice-to-have skills:
Additional Information
Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.
Flexibility benefits:
Health and recreation benefits:
Facility benefits:
Community benefits:
Professional training benefits:
Social benefits:
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.
Job Description
We are looking for a Technical Support Specialist who will watch for our platforms' state in real-time and warn other parties about spotted issues.
We expect the Technical Support Specialist to:
- Ensure trouble-free functioning of the SH (Software & Hardware) complex,
- Immediately attract other specialists of the company in accordance with the approved protocol of escalation in case of SH regular operation abnormality (diagnosed by the signal of the technical support specialist, monitoring means of the SH complex, and the client).
- Handle communication with our customers regarding their requests and issue reports
Qualifications
Must-have skills:
- High level of communication and soft skills,
- Sharp attention to detail,
- Diligence and quick response to the incoming flow of information (tickets, monitoring, calls, notifications, chats, etc.),
- Ability to work in an environment with frequently changing context,
- Upper-intermediate level of technical and common English, both spoken and written.
Nice-to-have skills:
- Possession of basic IT skills (including Unix and Windows operating systems at the administrator level, have good command of SQL as well as master network technologies, monitoring systems),
- 1+ years of experience in customer support with foreign clients,
- Experience with monitoring tools (i.e. Zabbix), Jira, Confluence and Slack,
- Bachelor’s and/or master’s degree in computer science or professional secondary education related to network administration.
Additional Information
Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.
Flexibility benefits:
- Possibility of hybrid/remote work mode,
- Flexible working hours.
Health and recreation benefits:
- 20 days of paid vacation,
- 5 days of fully paid additional wellness days,
- Medical insurance – premium package,
- Free MultiSport card.
Facility benefits:
- Modern office with new equipment,
- Panoramic view of Vitosha mountain,
- PlayStation, Billiard, Relax zone and Gym,
- Parking space/public transport card,
- Free drinks and snacks.
Community benefits:
- Teambuilding activities,
- Corporate parties,
- Football club,
- Speakers' club,
- Free admission to corporate external events,
- Possibility of joining conferences and professional fairs.
Professional training benefits:
- English language courses,
- Local language courses for foreign employees,
- Unlimited access to self-learning platforms,
- Certification opportunities,
- Mentorship Program.
Social benefits:
- Referral bonuses for specific roles,
- Paid leave upon special events.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- trainКарта за Градски Транспорт
- schoolБезплатни Обучения/Курсове
- event_seatСеминари и Конференции
- sports_footballКарта за Спорт
- emoji_food_beverageБезплатни Напитки
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Мнения и оценки от служители
4.0
Добра 
4.1
3.9
3.5
3.6
4.0
3.5
3.7
3.3
3.6
3.3
3.6
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
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