Работа Technical Support Specialist
31 нови обяви за работа
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Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 17 years of experience in Bulgaria, we deliver techn...
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About us: The first IT recruitment agency in Bulgaria with more than 23 years of stable presence in the market. We succeed in establishing a reputation for delivering high-quality services both to clients and candidates. We respect the candidates' wi...
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Irobot support specialist with dutch and english - work from anywhere in bulgaria
Telus International BulgariaYou are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS International Bulgaria! As a...
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Support specialist for a telecommunications project with german or french and english
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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We are BULWORK: The first IT & TELCO recruitment agency in Bulgaria with more than 23 years of stable presence in the market. We have established a reputation for delivering high-quality services both to clients and candidates. We respect the candid...
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Application Support Engineer It's your life. It's your opportunity. # MakeITHappen Did you know that A1 Bulgaria is working on international projects as well? Our wide portfolio has long past the telecom services, and we are now offering digital ...
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Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connec...
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IT Support Specialist About us: When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we b...
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1st Line Technical Support Analyst with Turkish Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a busi...
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
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Player support specialist with german and english (only written support)
Telus International BulgariaTELUS International Bulgaria is looking for passionate player support specialists for Supercell Account. Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach - get the job you will enjoy! A typical ...
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2,020 лв - 3,180 лв / месец (нето) от работодател
Human Power BG is an HR agency that offers consultations and recruitment for some of the best companies in Bulgaria. ~~~ Your new workplace: Our Client is a global technology company, with offices in Bulgaria and USA, which focuses on creating and im...
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2,730 лв / месец (нето) от работодател
Hey there! We offer you a spot in a leading company dedicated to providing innovative solutions to their clients. The position is for a world-renewed platform and now they are seeking a highly motivated and skilled individual to join the team as a Te...
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Backoffice player support specialist with dutch, czech, lithuanian, german or turkish and english
Астреа Рикрутмънт Eоодгр. София
1,780 лв - 1,940 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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Level 1 technical support expert with french, slovak, czech, german or slovenian and english
Астреа Рикрутмънт Eоод2,250 лв - 2,640 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About the Role You have the chance to start or accelerate your career in one of the biggest global IT companies and the only one that provides customer support working for corporate clients. This is an opportunity to join like minded people, expand your capabilities and learn from the best in class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company, you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better, smarter future.
Responsibilities:
- Handling Business Clients Technical requests
- Focusing on customer expectations and satisfaction
- Analyzing clients' problems and providing relevant solutions
- Collaborating with other team members to provide high-quality support
Requirements:
- Fluent in French, confident in English
- Proficient in Microsoft Office
- Willing to communicate with business customers
- Willing to work during weekends (every Saturday, Sunday on demand)
- Interested in resolving technical issues
- A team player
What we offer:
- Competitive remuneration package
- Hybrid model of work: office & home-based
- Performance-based bonuses
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more)
- Free Psychological Counselling via Green line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 150 BGN/month
- Upskilling & reskilling training programs and e-learning hub
- Diverse career growth opportunities
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to start engineering a smarter future. Are you ready?
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
1,780 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
6,000 лв / месец
Мнения и оценки от служители
Служител в бюро за помощ за икт/служителка в бюро за помощ за икт
Служителите в бюрата за помощ за ИКТ предоставят техническо съдействие на потребителите на компютри, отговарят на въпроси или разрешават компютърните проблеми за клиентите по телефон или по електронен път. Те оказват съдействие във връзка с използването на компютърен хардуер и софтуер.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- поддържане на информираност за продуктова информация
- намиране на решения на проблеми
- общуване с потребители
- управление на график за задачи
- поддържане на работен архив
Необходими основни знания
- характеристики на продуктите
- изисквания за потребител на ИКТ система
- разбиране на продукта
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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