Работа Technical Support Analyst
29 нови обяви за работа
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Application Support Analyst We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
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Cloud Support Specialist You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A su...
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Technical Application Support Engineer UK&I (2nd line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplif...
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Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
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CTeam is a recruitment agency, part of a group of companies, offering a wide range of services in the field of human resources management, combining one of the best international practices and knowledge of the local market. For one of our clients, c...
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About Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products ...
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Junior backoffice technical specialist with turkish and english (pte/fte)
Астреа Рикрутмънт Eоодгр. София
1,550 лв - 1,940 лв / месец (нето) от работодател
We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Technical customer support with german (entry level tech) – 4/6/8 hours (office based)
Съдърланд Българиягр. София
Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been i...
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Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross-industry knowledge to dr...
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Technical Support Specialist 2nd Level with German for AVAYA AVAYA is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services (world leader in IP telephony). We're looking ...
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Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide. We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Italian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Technical Customer Support Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, proj...
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2,500 лв - 3,500 лв / месец (нето) от работодател
Top Skills Recruitment is a recruitment agency founded by professionals with extensive experience in Business Process & IT Outsourcing. We aim to connect top talent with career opportunities that match their aspirations while offering high-standard s...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers. Reporting into Application Support Team Manager, you will ensure that issue resolution is provided for the majority of issues raised daily, operational activities are performed, and all within defined service levels.
What you'll do:
- Be champion of tools within the team and role models best practice;
- Respond to incidents and Operational activities ensuring work is prioritized following Service Level Agreements;
- Escalate issues to initiate further investigation and ensure Service Levels are met;
- Identify opportunities for service/process improvements and implements change;
- Work and collaborate across the wider communities, and amongst other departments to provide service improvements to our customers;
- Deliver great clients and consumers service and try to exceed client / consumer expectations;
- Identify risks and make recommendation to mitigate these.
- Understand specific regulatory obligations and company procedures.
- 2+ years of experience as a Technical Support Engineer, Application Support Engineer or similar;
- Practical experience of ITIL processes for Incident and Problem management
- Knowledge and practical experience of one or more technologies (Monitoring tools, Networking, Firewall, Windows Server, Linux, Oracle SQL, IIS, Apache, XML, JSON, Bash, PowerShell and Tooling - on an advanced/expert level);
- Experience analyzing problems and identifying/communicate root cause;
- Have sound and practical experience in one or many technology platforms;
- Explain technical information to a non-technical audience;
- Technical knowledge and practical experience of computing technologies;
- Troubleshoot skills;
- Inductive and verbal reasoning.
Средна заплата за сектора
2,490 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
31,950 лв / месец
Мнения и оценки от служители
Финален преглед
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