Работа Technical Support Analyst
47 нови обяви за работа
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What We Are Looking For Sutherland Bulgaria is looking for motivated international Tech Support Advisors for a worldwide IT online protection product leader to join our dynamic, multicultural Team. If you want to become part of an exciting, positive...
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Elevate Your Career at Sutherland, Bulgaria! Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have ...
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1,010 лв / месец (нето) от работодател 
Пълно работно време Постоянна работа IT SERVICE DESK TRAINEE (1-Year Program) (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz P...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю
HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит
- 2,020 лв - 2,170 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that w...
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
- 3,180 лв - 4,980 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Application Support Engineer (Linux) Sofia/hybrid 4000-6000 BGN gross/month Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in recrui...
- 1,630 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that w...
- 2,330 лв - 2,560 лв / месец (нето) от работодател
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
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Пълно работно време Постоянна работа For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of IT Service Desk Expert What we do: Postbank is Top Employer for 2024, Bank of the year for 2021 and it is in top 5 Banks in Bulg...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our d...
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You are an enthusiastic and adventurous person? Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! Responsibilities: Report, ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
What We Are Looking For
Sutherland Bulgaria is looking for motivated international Tech Support Advisors for a worldwide IT online protection product leader to join our dynamic, multicultural Team. If you want to become part of an exciting, positive and truly international environment where you can develop yourself professionally, get closer and work for industry global leaders in a variety of sectors, then this is the right place for you.
Are your ready to take your next career step? If yes, we’d love to hear from you!
Your Task
In your day-to-day job you will answer variety of questions related to customer’s accounts, subscriptions, products, providing first class experience for our clients via phone and remote sessions. Customer Service Skills: To assist customers when reaching support lines. Provide a great customer experience demonstrating empathy and politeness Solve Problems: Clients will look for purchase/renew, account related issues, refunds. Handle voice and non-voice interactions with responsiveness and high quality; Technical Skills: In Technical Support instances customer will need help to install, reinstall and fix any technical issue related to Antivirus Software. Qualifications
Our Requirements
Excellent Verbal & Written skills in French(B2H/C1 Level) Good Verbal & Written skills in English (B2H Level); Previous Experience in Customer Service is an advantage; Intermediate technical PC knowledge and ability to multitask Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution; Positive attitude and great interpersonal skills, with a “can do” attitude; Ability to present complex information in a simple and understandable way;
You will GET
Fantastic working hours, weekdays only, and flexibility; Long-term job security with a permanent contract Ability to work from home with a fully functional laptop Extremely competitive salary; World-class on-the-job training; Additional health insurance and life insurance 24 days of paid annual leave, 3 of which are wellness days. Food vouchers Clear career path within the company
Sutherland Bulgaria is looking for motivated international Tech Support Advisors for a worldwide IT online protection product leader to join our dynamic, multicultural Team. If you want to become part of an exciting, positive and truly international environment where you can develop yourself professionally, get closer and work for industry global leaders in a variety of sectors, then this is the right place for you.
Are your ready to take your next career step? If yes, we’d love to hear from you!
Your Task
In your day-to-day job you will answer variety of questions related to customer’s accounts, subscriptions, products, providing first class experience for our clients via phone and remote sessions. Customer Service Skills: To assist customers when reaching support lines. Provide a great customer experience demonstrating empathy and politeness Solve Problems: Clients will look for purchase/renew, account related issues, refunds. Handle voice and non-voice interactions with responsiveness and high quality; Technical Skills: In Technical Support instances customer will need help to install, reinstall and fix any technical issue related to Antivirus Software. Qualifications
Our Requirements
Excellent Verbal & Written skills in French(B2H/C1 Level) Good Verbal & Written skills in English (B2H Level); Previous Experience in Customer Service is an advantage; Intermediate technical PC knowledge and ability to multitask Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution; Positive attitude and great interpersonal skills, with a “can do” attitude; Ability to present complex information in a simple and understandable way;
You will GET
Fantastic working hours, weekdays only, and flexibility; Long-term job security with a permanent contract Ability to work from home with a fully functional laptop Extremely competitive salary; World-class on-the-job training; Additional health insurance and life insurance 24 days of paid annual leave, 3 of which are wellness days. Food vouchers Clear career path within the company
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,430 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.4
Добра 
3.2
3.3
3.2
3.0
3.4
3.1
4.2
3.9
3.9
3.8
4.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.