Software Renewal Specialist with German

Sofia/hybrid 36.000-38.000 BGN gross/year + bonus up to 5000 BGN net/year + food vouchers 150 BGN net/month Working hours: 09:30-18:30 – hybrid Active written communication with actual clients, renewing their software licenses. 10-20 % of the day is with call with the clients.

Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond.

Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.

The client company is an American technology giant and its offerings include cyber security solutions, cloud infrastructure solutions, business applications, communications and collaborations, backup and disaster recovery, professional services, management and training solutions, digital solutions and managed services.

What You’ll Do:

You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:

• Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.
• Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
• Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.
• Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.

You’ll be a great fit if you have:

• Strong knowledge in German - written and verbal at C1 level
• Good knowledge of English
• Excellent written, verbal, interpersonal, presentation, and negotiation skills
• Strong organizational skills and problem-solving agility are also required
• A customer-driven approach and good customer management skills

As we value our employees, we offer:

• Competitive salary & Bonus system
• Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
• Well-being Program & Multisport card
• Food vouchers & Transport Allowance
• Referral and baby bonus
• Paid holiday days increasing in time
• Career growth and development – internal and external trainings, language courses
• Free access to LinkedIn Learning Platform

Nordic Recruitment & Consulting's recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.