About Us:

Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, service and support via email / chat, BPO / KPO services, tracking and more. For the last 6 years the company has specialized in direct sales by phone as well as in the provision of outsourcing services / BPO-Business Process Outsourcing /, covering various business processes, as well as KRO / Knowledge Process Outsourcing /. Our team consists of young and creative employees who do an excellent job of performing all tasks related to campaigns to introduce new products on the market, sales, subscriptions, reservations, technical support, health insurance and more.

If you are an Amazing Representative who wants to make great money working in an amazing company then keep reading!

For one of our international partners – one of the largest airlines, we from CallBoxs are looking for a Customer Service Representative with Macedonian.

If you:

• Are a positive and communicative person;
• Have an excellent written and spoken knowledge of Macedonian;
• Have а basic level of English;
• Are focused on customer needs;
• Have good computer skills;
• Are willing to learn and develop in your career;

Come and join our young and ambitious team.

What you need to do:

• Provide excellent customer service by phone and email;
• Answer questions about reservations, flight schedules and any questions related to customers’ travel;
• Assist in customers problems solving;
• Communicate in accordance to the established policy and internal processes;

We are offering:

• Initial and ongoing paid training;
• Opportunity for professional development;
• Excellent remuneration package;
• Additional bonuses;
• Standard working hours;
• Positive working environment;
• Team buildings participation;
• Тhe opportunity to work from the comfort of your home;
• Previous Experience is NOT necessary;

Advice:

Don't ignore this opportunity. Again, of course you are happy. But shouldn't you always be happier? Come in and check it out. Worst-case scenario - You find out all the things we say are true (which you will) and you are a perfect fit and then you don't take our offer. Don't be scared of change. Don't worry about your current employer, sometimes you have to move on and we encourage it too.

P.S. - Share this opportunity with your friends!

Don't be afraid of friends or co-workers stealing this job. If you are amazing and smart we will find a place for you. Like I said in the beginning, we are growing our team with multiple openings!

Corporate social responsibility

We at Callboxes strive to have a positive impact on our workplace, the environment and the communities and companies we interact with. That is why we strive to inspire our employees to get involved in various initiatives and traps related to raising funds for the needy, cleaning parks, improving the environment by planting trees and much more.