Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide. We are seeking a skilled Customer Support Representative with English to join our client’s team.

Key Responsibilities:

• Truly listen to customers, connect with them to understand their concerns, and provide the best product or service recommendations
• Resolve customer issues with professionalism and empathy
• Explain product features and advantages to existing and potential customers
• Recognize and promote cross-sales opportunities to enhance customer satisfaction
• Communicate effectively via both email and chat

The Ideal Candidate:

• Has previous experience in customer support (BPO or other relevant sectors)
• Possesses excellent English skills, both verbal and written
• Is customer-focused, empathetic, and solutions-oriented

What They Offer:

• Fully remote work
• Flexible schedule
• Comprehensive training to set you up for success
• Team-building activities to foster a positive work environment
• Annual salary bonuses as recognition for your hard work

If you are passionate about customer service and thrive in a dynamic environment, we’d love to hear from you! Apply now and become part of a team that values customer connections and professional growth! Recruitment license issued by the Ministry of Labor and Social Policy under No 3018 /30.04.2020.