Работа Technical Support Analyst
26 нови обяви за работа
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Application Support Analyst We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
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Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide. We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s ...
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Technical Customer Support Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, proj...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Italian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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2,500 лв - 3,500 лв / месец (нето) от работодател Пълно работно време Постоянна работа Top Skills Recruitment is a recruitment agency founded by professionals with extensive experience in Business Process & IT Outsourcing. We aim to connect top talent with career opportunities that match their aspirations while offering high-standard s...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Support Engineer L3 You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms;...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been i...
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Bilingual communication services support expert in german and italian
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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HCLTech is a global technology company, home to more than 220,755 + people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and prod...
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Digital sports support specialist with german and english (part-time)
Астреа Рикрутмънт Eоодгр. София
1,400 лв - 1,780 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Technical Support with fluent French *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glob...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
TECHNICAL SUPPORT Ние сме Кеш Кредит – компания с лидерска позиция в кредитирането. Отличаваме се с иновативния подход и технологичните решени...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Technical Application Support Engineer UK&I (2nd line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplif...
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Cloud Support Specialist You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A su...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Application Support Analyst
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Дистанционно интервю
Пълно описание
Application Support Analyst
We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers. Reporting into Application Support Team Manager, you will ensure that issue resolution is provided for the majority of issues raised daily, operational activities are performed, and all within defined service levels.
We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers. Reporting into Application Support Team Manager, you will ensure that issue resolution is provided for the majority of issues raised daily, operational activities are performed, and all within defined service levels.
What you'll do:
- Be champion of tools within the team and role models best practice;
- Respond to incidents and Operational activities ensuring work is prioritized following Service Level Agreements;
- Escalate issues to initiate further investigation and ensure Service Levels are met;
- Identify opportunities for service/process improvements and implements change;
- Work and collaborate across the wider communities, and amongst other departments to provide service improvements to our customers;
- Deliver great clients and consumers service and try to exceed client / consumer expectations;
- Identify risks and make recommendation to mitigate these.
- Understand specific regulatory obligations and company procedures.
- 2+ years of experience as a Technical Support Engineer, Application Support Engineer or similar;
- Practical experience of ITIL processes for Incident and Problem management
- Knowledge and practical experience of one or more technologies (Monitoring tools, Networking, Firewall, Windows Server, Linux, Oracle SQL, IIS, Apache, XML, JSON, Bash, PowerShell and Tooling - on an advanced/expert level);
- Experience analyzing problems and identifying/communicate root cause;
- Have sound and practical experience in one or many technology platforms;
- Explain technical information to a non-technical audience;
- Technical knowledge and practical experience of computing technologies;
- Troubleshoot skills;
- Inductive and verbal reasoning.
Средна заплата за сектора
2,490 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.4
Добра 
3.2
3.3
3.1
3.3
3.6
3.1
3.6
4.0
4.1
4.5
2.3
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
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