Cloud Support Specialist

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

If you are curious about keeping production systems up and running and solving complex IT and Mobile Network problems, we are the place to be!

We are looking for a new team member with the ability to learn and adapt quickly to new technologies and trends. As a Cloud Support Specialist, you will work closely the company’s own cloud service provider. With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage. Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

Your daily routine would include:

• Investigating and troubleshooting complex technical issues;
• Providing root cause analysis and high-quality technical support;
• Working closely with internal teams to reproduce and resolve issues;
• Identifying areas for improvement and proposing solutions to make our products and services better;
• Contribute to the development and the maintenance of the knowledge base as well as our internal and public documentation.

We’ll know you can make it if you have:

• Minimum 2 years of professional experience with Linux and CLI;
• Experience using operating systems, Linux systems and virtualization systems;
• Experience with the fundamentals of Network TCP/IP;
• Prior exposure to private and/or public cloud;
• Familiar with KVM virtualization and git:
• Good technical knowledge in building, deploying and maintaining cloud services;
• Experience with problem management and problem-solving;
• Fluency in English (German, Italian or French is a plus).

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!