Работа Customer Technical Support Specialist
20 нови обяви за работа
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Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commer...
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3,180 лв / месец (нето) от работодател
Our client is a leading BPO company dedicated to providing innovative solutions to top-notch clients. They pride themselves on their commitment to excellence and customer satisfaction. Position Overview: We, as a recruiting agency, are currently se...
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Technical support expert with czech or german and english - standard shifts & hybrid option
Астреа Рикрутмънт Eоодгр. София
2,250 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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Unleash Your Passion for Technology! Are you enthralled by cutting-edge gadgets and software? If yes, we have the perfect role for you! As we aim to scale our Sofia service delivery center, we're scouting for Technical Support Specialists to provid...
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2,410 лв - 2,730 лв / месец (нето) от работодател
24/7 1st line Technical Support Agent Sofia/office / 37-40.000 BGN gross/year + 15% bonus Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in...
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About DXC Bulgaria We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comf...
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2,410 лв - 2,640 лв / месец (нето) от работодател
As a premier recruiting agency, we are thrilled to offer an exceptional opportunity to join a leading BPO company with a global presence. They offer you a chance to work for a very exciting FinTech project. With a strong and stable presence in Bulgar...
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About us: Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 23 years of significant presence in the market. The company has established a reputation for delivering high-quality services to candidates and clients. The comp...
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Our partner stands as a premier international bank, boasting branches and offices spanning nearly 50 countries. Departing from traditional banking methods, they're embracing the digital era and forging ahead as a digital enterprise. In line with thi...
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CluneTech is a suite of companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business...
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2nd Level Technical Support Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career Meaningful work in a stable and fast-paced company; Diversity of people, projects, and plat...
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Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About the position:
We are seeking a tech-savvy to join our Marketing team as a Technical Support Specialist with strong organizational and English skills for a software support role. The ideal candidate must possess keen attention to detail, excel in a fast-paced environment, and demonstrate excellent typing and computer skills.
The Technical Support Specialist will handle queries, troubleshoot issues, replicate faults, and liaise with support, design, content, and development teams.
Responsibilities:
- Manage operational tasks;
- Troubleshoot and propose software solutions;
- Identify and rectify faults (misconfigurations);
- Assist with configuration;
- Communicating with team members to ensure data accuracy and completeness;
- Follow up promptly with colleagues for effective solutions.
Requirements:
- Proficient in written and spoken English;
- Positive attitude;
- Eagerness to learn and grow;
- Attention to detail;
- Previous experience in a similar position is a plus;
- Knowledge of Excel is a plus.
What we offer:
- Additional Health Insurance;
- Embrace a supportive and collaborative workplace that genuinely appreciates your contributions;
- Engage in team-building activities and valuable social events;
- Contribute to meaningful projects that have a positive impact on the community;
- Participate in a workplace that fosters open communication channels and places a high value on employee feedback and active engagement;
- Access to a variety of professional development opportunities, including attending corporate training events, business simulations, conferences, and different mentorship initiatives;
- Opportunity to choose the most convenient learning events for yourself- such as personal consultation with a certified coach, psychologist, or other experts in the field of personal development;
- Food vouchers are available, as well as a Multisport card at an attractive rate;
- Take part in business trips to augment your professional growth;
- Enjoy a modern office atmosphere, featuring designated relaxation areas and recreational amenities;
- Celebrate your birthday with a half-day off.
If you are interested in this position, please send us your CV in English (pdf format).
All documents will be treated in the strictest confidentiality.
Средна заплата за сектора
2,310 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
6,000 лв / месец
Мнения и оценки от служители
Служител в бюро за помощ за икт/служителка в бюро за помощ за икт
Служителите в бюрата за помощ за ИКТ предоставят техническо съдействие на потребителите на компютри, отговарят на въпроси или разрешават компютърните проблеми за клиентите по телефон или по електронен път. Те оказват съдействие във връзка с използването на компютърен хардуер и софтуер.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- поддържане на информираност за продуктова информация
- намиране на решения на проблеми
- общуване с потребители
- управление на график за задачи
- поддържане на работен архив
Необходими основни знания
- характеристики на продуктите
- изисквания за потребител на ИКТ система
- разбиране на продукта
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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