2,950
Работа Customer Technical Support Specialist
60 нови обяви за работа
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Tech support advisor – antivirus specialist with french and english - remote position
Съдърланд България
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Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Elevate Your Career at Sutherland, Bulgaria!
Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have a passion for providing top-notch technical support and want to collaborate with global leaders in IT security, this is your opportunity!
Job Description Antivirus Support Specialist: Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions.
Problem Solver: Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience.
Technical Expert: Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs, ensuring maximum security and functionality.
Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have a passion for providing top-notch technical support and want to collaborate with global leaders in IT security, this is your opportunity!
Job Description Antivirus Support Specialist: Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions.
Problem Solver: Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience.
Technical Expert: Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs, ensuring maximum security and functionality.
Qualifications
- Excellent verbal & written skills in French (B2H/C1 Level) and good verbal & written skills in English (B2 Level).
- Previous experience in Customer Service is an advantage.
- Intermediate technical PC knowledge and ability to multitask.
- Communication skills and ability to maintain a good relationship with customers, assisting them in finding the best solution.
- Positive attitude and great interpersonal skills, with a “can do” attitude.
- Ability to present complex information in a simple and understandable way.
Additional Information
- Fixed working hours from 10:00 to 19:00, Monday to Friday, with no weekend shifts.
- Flexible work-from-home options.
- World-class online initial training to get you started.
- Stable job with a long-term contract.
- Comprehensive health and life insurance.
- 21 days of paid annual leave.
- Food vouchers.
- Defined career paths with a focus on technical growth.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,950 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.2
3.2
3.4
3.0
3.2
4.2
3.8
3.9
3.7
4.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.