Работа Customer Service Representative English
110 нови обяви за работа
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Пълно работно време Постоянна работа IBI Co." Ltd., with certificate for employment intermediary activities in Bulgaria, number 2981, is a staffing and recruitment agency in Bulgaria presents open position for customer support representatives. Position Overview: As a Customer Service ...
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1,090 лв - 2,020 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит „MARKETING PRAGMATIC" EOOD is a company that provides outsourcing services in the fields of Marketing and Sales. We are currently looking to expand our professional team with dynamic and energetic people who possess both excellent communication sk...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! ...
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Relocation to Poland Salary – 7000 PLN gross, after probation period performance bonus – up to 500 PLN gross Relocation package: transportation costs and 2 weeks accommodation in a hotel Your responsibilities Providing customer support for th...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! Take the opportunity to be a part of a world-known compan...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
IBI Co." Ltd., with certificate for employment intermediary activities in Bulgaria, number 2981, is a staffing and recruitment agency in Bulgaria presents open position for customer support representatives.
Position Overview:
As a Customer Service Representative with English, you will be working for our trusted partner, whose main focus is in e-commerce and international trade. You will be responsible for providing excellent written customer support on platforms such as Amazon, eBay, Kaufland, and Otto. This includes responding to customer inquiries, processing complaints, and managing messages in line with company standards and platform requirements.
Responsibilities:
Respond to customer inquiries via email and messages on platforms such as Amazon, eBay, Kaufland, and Otto. Provide accurate and comprehensive information about products, orders, shipping, and complaints. Process product return and exchange requests, and coordinate with internal teams to resolve issues. Adhere to company policies for customer service and written communication guidelines. Record and update customer cases in the CRM system and maintain the communication archive. Regularly monitor and promptly resolve issues related to Account Health.
Requirements and Qualifications:
Secondary or higher education. Additional qualification in customer service is an advantage. Very good command of English – written and grammatically correct. Command of German as a second language is a plus but NOT a must. Previous experience in customer service, preferably in e-commerce. Ability to work with CRM systems, customer communication platforms, and excellent communication skills. Excellent command of MS Office (Word, Excel, Outlook). English at B2 level. Official permit to work in Bulgaria or EU
What We Offer:
Competitive starting net salary with an increase after the 6-month probation period. Food vouchers worth 200 BGN. MultiSport card and additional health insurance. Opportunities for professional development and training. Full salary social security, 40 hours per week, 5 working days per week, and 20 days annual paid leave.
If you are ready to join our team and achieve new successes in customer service, don’t hesitate to apply!
Position Overview:
As a Customer Service Representative with English, you will be working for our trusted partner, whose main focus is in e-commerce and international trade. You will be responsible for providing excellent written customer support on platforms such as Amazon, eBay, Kaufland, and Otto. This includes responding to customer inquiries, processing complaints, and managing messages in line with company standards and platform requirements.
Responsibilities:
Respond to customer inquiries via email and messages on platforms such as Amazon, eBay, Kaufland, and Otto. Provide accurate and comprehensive information about products, orders, shipping, and complaints. Process product return and exchange requests, and coordinate with internal teams to resolve issues. Adhere to company policies for customer service and written communication guidelines. Record and update customer cases in the CRM system and maintain the communication archive. Regularly monitor and promptly resolve issues related to Account Health.
Requirements and Qualifications:
Secondary or higher education. Additional qualification in customer service is an advantage. Very good command of English – written and grammatically correct. Command of German as a second language is a plus but NOT a must. Previous experience in customer service, preferably in e-commerce. Ability to work with CRM systems, customer communication platforms, and excellent communication skills. Excellent command of MS Office (Word, Excel, Outlook). English at B2 level. Official permit to work in Bulgaria or EU
What We Offer:
Competitive starting net salary with an increase after the 6-month probation period. Food vouchers worth 200 BGN. MultiSport card and additional health insurance. Opportunities for professional development and training. Full salary social security, 40 hours per week, 5 working days per week, and 20 days annual paid leave.
If you are ready to join our team and achieve new successes in customer service, don’t hesitate to apply!
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
300 лв / месец
максимална
32,850 лв / месец
Мнения и оценки от служители
5.0
Отлична 
4.2
5.0
5.0
5.0
4.0
4.0
5.0
3.7
3.7
3.7
3.7
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
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