Работа Support Specialist
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Polish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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International client support specialist with hungarian or dutch or german or french (hybrid)
Астреа Рикрутмънт Eоодгр. София
2,730 лв - 3,490 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a German Speaking Support Specialist you will be a part of a great team and all together w...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a German Speaking Support Specialist you will be a part of a great team and all together w...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Dutch Speaking Support Specialist you will be a part of a great team and all together w...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Swedish Speaking Support Specialist - you will be a part of a great team and all togeth...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Danish Speaking Support Specialist - you will be a part of a great team and all together...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
This is an excellent opportunity for individuals who enjoy problem-solving, understanding business processes, and working directly with clients in a dynamic environment.
## What You Will Do
- Investigate and resolve client issues from start to finish
- Configure and maintain client environments
- Diagnose technical and process-related problems
- Communicate solutions clearly to non-technical users
- Support business clients across various industries
- Gradually grow into analysis, configuration, and project-oriented responsibilities
### Must Have
- Strong analytical and problem-solving skills
- Excellent communication skills
- Basic to intermediate SQL knowledge (SELECT, WHERE, JOIN)
- Strong computer literacy
- Proactive and self-driven mindset
- Degree in Computer Science, Informatics, Software Engineering, Business Informatics, or a related field
- Previous experience in customer support or business software environments
- Exposure to ERP, CRM, or other business systems
- Comprehensive onboarding and training program
- Mentorship and structured professional development
- Flat organizational structure with real autonomy
- Food vouchers (€100/month)
- Additional health insurance
- Multisport card
- Company-provided equipment
- Annual team-building events
- Flexible schedule adjustments when needed
- Monday to Friday working week
You will thrive in this position if you are naturally curious, enjoy understanding how systems work, and prefer solving root causes rather than symptoms.
If you want a career that combines technology, business logic, and client interaction, we would love to hear from you.
Средна заплата за сектора
9,780 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
327,650 лв / месец
Мнения и оценки от служители
Служител в бюро за помощ за икт/служителка в бюро за помощ за икт
Служителите в бюрата за помощ за ИКТ предоставят техническо съдействие на потребителите на компютри, отговарят на въпроси или разрешават компютърните проблеми за клиентите по телефон или по електронен път. Те оказват съдействие във връзка с използването на компютърен хардуер и софтуер.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- поддържане на информираност за продуктова информация
- намиране на решения на проблеми
- общуване с потребители
- управление на график за задачи
- поддържане на работен архив
Необходими основни знания
- характеристики на продуктите
- изисквания за потребител на ИКТ система
- разбиране на продукта
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.