At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - an industry-recognized BPO partner, delivering tailored support and process optimization for global clients, we are looking for – Backoffice Support Specialist with German or Turkish and English (day shifts).

Key Responsibilities:

• Handle backoffice tasks related to customer accounts and data management;
• Process service requests accurately and within defined timelines;
• Communicate with internal teams to resolve issues or clarify details;
• Ensure all information is entered correctly into systems and databases;
• Follow company procedures and compliance standards;
• Support overall team goals and contribute to process improvements.

Requirements:

• Fluency in German or Turkish, and good command of English;
• Strong attention to detail and organizational skills;
• Previous experience in administrative or backoffice roles is a plus;
• Ability to work independently and follow guidelines;
• Comfortable using computer systems and standard office tools;
• Availability to work day shifts on a full-time basis.

What our client offer:

• A competitive salary package along with attractive employee benefits;
• Ample opportunities for career progression and growth within the company;
• Comprehensive training and development programs to enhance your skills;
• A dynamic and supportive working environment that encourages professional development;
• Shifts on standard working time;
• The opportunity to work with a diverse and international team, gaining global experience.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).