At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a pioneer in Technology and Operations, offering expert Advisory and Solutions, backed by the world’s most extensive advanced tech infrastructure, we are looking for – Vendor Integration Support Specialist with German (standard shifts) HYBRID.

Responsibilities:

• Contact business clients by phone on a daily basis to offer assistance or information;
• Handle customer communication through email in a professional and helpful manner;
• Support clients in understanding how to improve or expand their account features;
• Accurately input and update customer information in the system;
• Follow established company procedures and guidelines in all tasks.

Qualifications:

• Fluency in German and a good command of English;
• Confidence in working with people and resolving their issues;
• Previous experience in a client-facing or support role is a plus;
• Ability to work well within a team and contribute to a positive work environment;
• Strong attention to detail, responsibility, and adherence to processes.

Our client offer:

• 25 days of annual vacation and opportunities for career growth;

*Standard working time – Monday till Friday, hybrid model;

• Flexible benefits program and options to purchase company shares;
• Comprehensive health and dental insurance, along with life insurance;
• Food vouchers and Multisport cards for employees;
• Employee Assistance Program and bonuses for special occasions;
• Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).