Работа Operations Support
124 нови обяви за работа
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Customer Support Agent with Arabic language - email and chat Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail ...
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At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our...
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Job Description Are you a current university student who would like to take your first steps within a dynamic clinical research organization? Are you interested in learning fundamental skills to start your career effectively? At Thermo Fisher Scienti...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing...
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Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to g...
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For one of our clients, an international trading company, we are looking for a motivated and energetic office and sales assistant, who will be responsible for delivering correct, customized and analyzed sales information and will support all teams of...
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1,980 лв / месец (нето) от работодател
One of the world’s most delicious restaurant chains is looking for a new HR coordinator! We are looking for a self-driven individual to step into an exciting new role as HR Coordinator and join our expanding HR team! We offer a permanent position ...
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Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automati...
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Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automati...
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We work smart and we work hard. We are DevriX. About the Company DevriX is a Bulgarian-based WordPress design and development company ranking as one of the top 20 WordPress agencies worldwide. Aside from our ongoing client work, we are actively contr...
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The opportunity Cupffee is the inventor and producer of edible coffee cups – a unique product, which addresses the global trend of eliminating plastic waste. In connection with the rapid expansion of our business, we are looking for an experienced ...
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Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commer...
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1,630 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 18 years. For one of our c...
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UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Are you looking for an exciting career in a f...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities.
Job Definition:
- Provide information about financial instruments and services of the company;
- Respond to customer requests for installation, registration and regular operations with client’s software;
- Provide support regarding technical, trading and financial issues to customers queries by email and chat;
- Verify the request details with the customer;
- Research and answer questions and solve problems for a complete customer’s satisfaction;
- Follow up on the successful completion of each case;
- Very Good level in Arabic language;
- Fluency in English language;
- Good computer literacy;
- Excellent typing skills;
- Excellent literacy;
- Analytical and problem-solving skills;
- Ability to prioritise tasks and work with minimal supervision;
- Ability to work in Bulgaria;
- Financial/Economic background or education will be considered as an advantage.
- Customer service experience will be considered as an advantage.
- Great opportunity for professional and personal development within a fast growing company;
- Extensive training programs;
- Competitive remuneration package;
- Excellent working conditions;
- Cooperative team environment;
Facilities - Gym, Video games, fully stocked kitchen, recreation area, standing desks, ping pong table, jago football table
Social events - End of the year party, summer teambuilding, annual team days, event calendar with many social gatherings
Goodies - Tickets to games of our sponsered teams, Digital food vouchers, Multisport and Coolfit card, Additional health insurance with dental care, 50% subsidized annual public transport card, bring a friend program, birthday gift
Средна заплата за сектора
2,160 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
850 лв / месец
13,050 лв / месец
Мнения и оценки от служители
Оператор, контактен център в реално време
Операторите в контактни центрове в реално време предоставят информация във връзка с отговори и запитвания на клиенти от всякакъв характер чрез онлайн платформи на уебсайтове и онлайн услуги за оказване на помощ в реално време. Те са на разположение за предоставяне на услуги чрез платформи за разговори и могат да разрешават запитвания от клиенти единствено посредством писмена комуникация.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- предлагане на алтернативни продукти и услуги на клиентите
- разбиране на смисъла на писмени съобщения
- писмено отговаряне на запитвания
Необходими основни знания
- характеристики на продуктите
- поверителност на информация
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.