Client Verification agent with Czech/Slovak

About Us:

Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.

Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.

What We’re Looking For:

We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.

Junior Client verification agent with Czech and Slovak

(Hybrid work - 4 days from the office, 1 day from home)

Job Responsibilities:

• Verifies confidential client’s data and documents, including but not only personal identification documents, credit cards, bank statements, strictly following approved procedures;
• Approves or declines acceptance of documents, based on company rules;
• Based on received and processed information takes decisions;
• Verifies ID documents and other documents with low confidentiality level;
• Escalates cases by using personal data processing system;
• Responsible for confidential processing of customers and company information;

Requirements:

• Good writing skills;
• Good level in English language;
• Good level in Czech or Slovak language;
• Good computer literacy;
• Ability to work with details;
• Team player;
• Problem solving attitude;
• Willingness to work on shifts, including night shifts;

What We Offer:

• Great opportunity for professional and personal development within a fast growing company;
• Extensive training programs;
• Excellent working conditions;
• Cooperative team environment;

Join us and become a part of a vibrant team where your skills and passion can make a real impact!

Benefits:

Facilities - Gym, Video games, fully stocked kitchen, recreation area, standing desks, ping pong table, jago football table

Social events - End of the year party, summer teambuilding, annual team days, event calendar with many social gatherings

Goodies - Tickets to games of our sponsored teams, Digital food vouchers, Multisport and Coolfit card, Additional health insurance with dental care, 50% subsidized annual public transport card, bring a friend program, birthday gift