Работа Customer Support в София
240 нови обяви за работа
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IBI Co., a licensed employment agency in Bulgaria (License No. 2981), is seeking an Online Store Support Specialist for Perfumes and Cosmetics for the market in Romania. Position Overview: The Online Store Support Specialist will be responsible for...
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System and Network Support Specialist We are looking for an IT technical support for IT systems, infrastructure and customer support. The person will be reporting to country IT Lead. Job Responsibilities: You will undertake some or all of the foll...
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We are looking for a Client Adviser with Italian and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfolio ...
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Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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2,100 лв - 2,250 лв / месец (нето) от работодател
Data Administrator with German Sofia/hybrid 29.000-34.000 BGN gross/year + bonus up to 5000 BGN net/year Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having lo...
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Account representative with indonesian, malaysian, vietnamese, thai or hindi
Top Skills Recruitmentгр. София
Top Skills Recruitment is an agency that provides a full range of HR services. We assist Bulgarian and international companies attract the most suitable and skilled people. Our team consists of professionals with experience in consulting and the skil...
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Telecommunications assistance specialist with german or french and english
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,410 лв - 2,730 лв / месец (нето) от работодател
Account Manager with French Sofia/hybrid 34.000-39.000 BGN gross/year + 15% bonus Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in recrui...
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2,020 лв - 2,330 лв / месец (нето) от работодател
Account Manager with French Sofia/hybrid 31.000-36.000 BGN gross/year + 15% bonus Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in recrui...
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Backoffice digital safety specialist with danish or norwegian and english (day and night shifts)
Астреа Рикрутмънт Eоодгр. София
2,910 лв - 3,450 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vi...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Italian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Junior backoffice technical specialist with turkish and english (pte/fte)
Астреа Рикрутмънт Eоодгр. София
1,550 лв - 1,940 лв / месец (нето) от работодател
We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Sofia Implant is a niche Company focused on dental surgery offering best in class service through its prime implant-specialized dental clinics in Sofia. Our team of versatile experts services wide portfolio of mainly international clients. We are a ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Position Overview:
The Online Store Support Specialist will be responsible for managing and maintaining the online platform, coordinating marketing campaigns, processing orders, and handling communication with customers and partners in the Romanian market.
Key Responsibilities:
1. Online Store Management:
Maintain up-to-date information on available products, prices, and promotions.
Add new products with descriptions and images in Romanian.
Ensure website functionality and an optimal user experience.
2. Order Processing:
Receive, process, and confirm customer orders.
Coordinate with logistics partners to ensure timely deliveries.
Monitor stock levels and update product availability information.
3. Customer Support:
Respond to inquiries via email and chat in Romanian (in coordination with an external customer support team in Romania).
Resolve issues related to products and deliveries.
Maintain high levels of customer satisfaction.
NB! This role does NOT involve phone calls.
4. Partner Communication:
Maintain relationships with Romanian business partners.
Negotiate supply terms and pricing.
Ensure product quality and timely delivery.
5. Reporting & Analysis:
Prepare monthly reports on sales and customer satisfaction.
Analyze market trends and suggest improvements.
Requirements:
Proficiency in Romanian or English B1 (preferred but not a must).
Experience with e-commerce platforms (Prestashop, OpenCart, Magento, Shopify, WooCommerce is an advantage).
Excellent communication skills and customer service experience.
Basic knowledge of digital marketing and SEO optimization.
Proficiency in Microsoft Office and inventory management tools.
Ability to work in a dynamic environment with strong organizational skills.
Personal Qualities:
Precision and attention to detail.
Strong communication and teamwork skills.
Ability to make independent decisions and take responsibility.
Time management and task prioritization skills.
Working Conditions & Benefits:
Full-time position.
Remote work option (if necessary).
Social benefits and insurance coverage.
Additional performance-based bonuses.
Starting net salary: 1,900 BGN + 200 BGN in vouchers (total 2,100 BGN).
If you would like to join the team, please send your CV or profile
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