Работа Customer Support Representative
126 нови обяви за работа
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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Company Description Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exception...
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2,000 лв - 2,200 лв / месец (нето) от работодател
Администратор обслужване на клиенти в онлайн магазин за детски стоки За нас: Водеща компания с над 12 годишен опит в онлайн търговия с де...
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Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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1,300 лв - 1,800 лв / месец (нето) от работодател
CITYCASH е част от mvfinance - международна финансова група, включваща компании, специализирани в потребителското кредитиране в Южна и Източна Е...
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What We Expect From You: As a Customer service, you will play a key role in the success of our company by assisting customers with their vehicle rentals, ensuring a seamless and positive experience. You will become an expert on our fleet and additio...
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. Are you ready to start your dream job? Are you sales oriented, motivated and dynamic person searc...
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About the company: We are a global BPO company established in 2012, with strategically located delivery centers across multiple regions. We pride ourselves on fostering long-term, trusted partnerships with industry-leading tech companies in the USA ...
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2,020 лв - 2,820 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
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Junior Client Verification Agent with English Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Aust...
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Client Care Specialist with French (FinTech) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to ...
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Customer care associate specialist with slovak or romanian and english (on-side)
Астреа Рикрутмънт Eоодгр. София
2,250 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer Support Agent with English - Night Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About us!
Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we're a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages!
About your next great opportunity:
As a Customer Support Specialist, you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact, you'll support our customers through phone, chat, and email, ensuring their questions are answered and their issues are resolved with care and professionalism.
Join us in one of our cozy offices in Sofia, Varna or Burgas
Job Description
- Respond to customer inquiries via phone, chat, and email
- Accurately document all customer interactions and case details in the CRM system
- Follow communication procedures, guidelines, and policies.
- Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
- Navigating multiple systems simultaneously
Qualifications
- Excellent knowledge of Romanian (C1) and English (B2)
- Excellent written and verbal communication skills
- Strong computer literacy and the ability to navigate multiple systems and platforms with ease
- Strong attention to detail and the ability to follow processes and guidelines accurately
- Previous experience in a customer support or customer-facing role is an advantage
- Willingness to work on shifts 24/7
What We Offer:
- Attractive salary and long-term job security with a permanent contract
- 21 days of paid annual leave
- Additional health and life insurance
- Meal and gift vouchers
- Transportation allowance
- Employee recognition programs
- Individual training for professional development
- Clear career prospects with internal promotion opportunities
- Modern and pleasant work environment with cozy relaxation areas
- 24/7 shifts available
Additional Information All your information will be kept confidential according to EEO guidelines. I'm interested
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
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- schoolБезплатни Обучения/Курсове
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Средна заплата за сектора
1,780 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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