Customer Support Agent with English - Night Shifts
- Пълно работно време
- Постоянна работа
- Подходяща и за студенти
- Подходяща и за кандидати с малък или без опит
Пълно описание
Customer Support Agent with English - Night Shifts
About Us:
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.
Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.
Job Responsibilities:
Provide information about our financial instruments and services.
Respond to customer requests regarding installation, registration, and software operations.
Offer support for technical, trading, and financial issues through email and chat.
Verify request details with customers.
Research and resolve queries to ensure complete customer satisfaction.
Follow up to ensure successful resolution of each case.
Benefits:
About Us:
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.
Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.
Job Responsibilities:
Provide information about our financial instruments and services.
Respond to customer requests regarding installation, registration, and software operations.
Offer support for technical, trading, and financial issues through email and chat.
Verify request details with customers.
Research and resolve queries to ensure complete customer satisfaction.
Follow up to ensure successful resolution of each case.
Benefits:
Facilities
- Gym
- Video Games
- Fully Stocked Kitchen
- Recreation area
- Ping Pong Table
- Jago Football table
- End of the year party
- Summer team building
- Annual Team Days
- Event calendar with various social gatherings
- Tickets to games of our sponsored teams
- Subsidized meals
- Multisport and Coolfit card
- Health insurance with dental care
- 50% subsidized annual public
- transport card
- Bring a Friend Program
- Birth/Birthday Gifts