Работа Customer Verification Specialist
216 нови обяви за работа
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2,820 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
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3,090 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
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Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
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Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60...
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Консултант обслужване на клиенти с полски, нидерландски, словашки, датски, норвежки (дневни смени)
Баб Консулт Eоодгр. София
1,860 лв - 2,730 лв / месец (нето) от работодател
Ние от Агенция Б.А.Б. Консулт вярваме, че добрата дългосрочна работа, започва с прозрачни условия и коректно отношение. Присъединете се к...
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За наш партньор, водеща международна компания, търсим динамичен отговорен и мотивиран Специлиалист обслужване на клиенти. Основни отго...
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Customer Support Specialist with Italian and English (Part-time) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experienc...
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Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with English - Night Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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ФАНТАСТИКО ГРУП е българска семейна компания, една от водещите в ритейл сектора в България. Компанията е основана преди 33 години. Под бра...
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Junior Client Verification Agent with English Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Aust...
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Специалист обслужване на клиенти град русе – проект ,„въвеждане на еврото“
Bulgarian Postbankгр. Русе
Избери топ работодател и започни кариерата си в Пощенска банка! За нас най-важни са хората! Отваряме вратите си за успешна реализация на ...
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Специалист обслужване на клиенти град плевен – проект ,„въвеждане на еврото“
Bulgarian Postbankгр. Плевен
Избери топ работодател и започни кариерата си в Пощенска банка! За нас най-важни са хората! Отваряме вратите си за успешна реализация на ...
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Customer Support Specialist with Spanish and English *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solut...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!
Role Overview
Fantastic opportunities working with the world's leading lighting solutions provider!
Our energy efficient lighting products, systems and services enable the customers to enjoy a superior quality of light, and make people’s lives safer and more comfortable, businesses more productive and cities more livable.
Want your weekends free? Not a problem! Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work life balance! Possibility for hybrid work after the 6th month!
Key Responsibilities:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible to follow the direction of management and provide feedback
What you need?
- Exceptionally customer focused
- Fluency in French both in verbal and written communication
- Good level of English in both verbal and written communication (for training purposes)
- At least 6 months experience in front-line technical customer service role preferred
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated and a great team player
- Excellent soft skills, particularly in
- Demonstrating empathy in active listening skills and demonstrating empathy
What can you expect from us:
- Fulltime role with working shifts between 10:00 a.m. – 9:00 p.m., Monday – Friday
- Competitive salary – 3600 BGN
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,820 лв / месец
Посочена от работодателя
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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