About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. About the position:

The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.

As an ITAD Customer Support Specialist you will be:

• Logging and coordinating the execution of requests for ITAD services
• Making reports on the customers based on the products they have taken and their status
• Responsible for new customer system onboarding
• Performing document review and completion validation through communication with other internal departments
• Handling communication on behalf of supported external and internal partners
• Creating new customer profiles in the system and updating existing ones
• Ensuring accurate system configuration based on customer requirements and business processes
• Working Mon-Fri - 10:00-19:00 on a hybrid model

About you: We are looking for someone who has:

• Very good knowledge of English (B2-C1)
• Desire to work in an international company
• Previous experience of working with people
• Customer Support experience (not a must, but an advantage)
• Knowledge of MS Excel (an advantage)

About our offer:

• Competitive salary & Bonus system
• Additional health insurance & life insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Many trainings, language courses and free access to an online learning platform
• Great career growth and development opportunities
• Hybrid work model

... And also:

• Impressive parties
• Lots of social events
• A unique open-minded culture
• Trending TikTok and Instagram accounts
• Inspiring leaders

What are you waiting for? Apply now!

• Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.