Работа Customer Services Specialist
192 нови обяви за работа
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Client Support Specialist with German *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glo...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader of the BPO sector TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! As a Customer Suppo...
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За нас: Sutherland е глобален лидер в управлението на клиентското изживяване с над 37 години иновации и успех! Ние съчетаваме технология, автом...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60...
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Направете кариера с HOMEMAX! В успешните фирми работят успешни служители! За подпомагане на екипа ни в магазин ХоумМакс в гр.СОФИЯ, ж.к.ЛЕВС...
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We are at the forefront of the electric revolution, operating the world’s largest and most open electric vehicle charging network. Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a pa...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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We are at the forefront of the electric revolution, operating the world’s largest and most open electric vehicle charging network. Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a pa...
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1,320 лв - 2,330 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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Customer relationship consultant with kyrgyz, russian and english - work from anywhere in bulgaria
Telus
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader in the Customer Experience industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! ...
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Voice and non-voice customer support advisor with german, french, polish, dutch, czech or portuguese
Ъпскил Eоодгр. София
1,940 лв - 2,730 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people?...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
What we are looking for:
- Strong communication skills in German (C1) and English (C1).
- Good knowledge of Office 365.
- A customer-oriented mindset and willingness to assist others.
- Problem-solving abilities and a proactive attitude.
- Technical skills are a plus, but not mandatory – we provide full training to ensure your success!
- Team player with a positive and open-minded approach.
- Provide first level support for IT systems, assisting with basic hardware, software, and network issues.
- Troubleshoot Point of Sale (POS) and logistics system challenges with guidance from senior staff.
- Help manage user accounts and permissions.
- Support simple technical queries and escalate more complex cases when necessary.
- Log incidents and follow up using ticketing systems.
- Communicate solutions effectively to users and provide excellent customer service.
- Gain valuable skills in IT and customer service with hands-on experience.
- Be part of a supportive and innovative team environment.
- An attractive remuneration. Referral bonuses.
- Fixed working hours.
- Additional health insurance and other social benefits. Exclusive discounts & offers. Digital food vouchers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; Part-time.
Средна заплата за сектора
1,880 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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