Работа Customer Service Representative
110 нови обяви за работа
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Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commer...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your typ...
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IBI Co." Ltd., with certificate for employment intermediary activities in Bulgaria, number 2981, is a staffing and recruitment agency in Bulgaria presents open position for customer support representatives. Position Overview: As a Customer Service ...
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2,330 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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1,780 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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1,780 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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Customer Service Representative with French (Business clients) Spirit of the Role: Process mainly outbound calls with business customers; Interact with customers via phone and email; Educate customers how to upgrade their accounts; Processing clien...
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Customer Service Representative with German (Business clients) Spirit of the Role: Process mainly outbound calls with business customers; Interact with customers via phone and email; Educate customers how to upgrade their accounts; Processing clien...
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1,090 лв - 2,020 лв / месец (нето) от работодател
„MARKETING PRAGMATIC" EOOD is a company that provides outsourcing services in the fields of Marketing and Sales. We are currently looking to expand our professional team with dynamic and energetic people who possess both excellent communication sk...
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1,000 лв - 1,000 лв / месец (бруто) от работодател
Whether you’re working from the comfort of your home or enjoying a vibrant day at the office, our flexible hybrid model lets you choose how you want to connect with our amazing customers! Join our team today and enjoy a welcome boost with a 1000 B...
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Customer service representative with fluent french – inbound calls (standard working time)
Groupe Owlianceгр. София
2,170 лв - 2,410 лв / месец (нето) от работодател
„Tessi Groupe” (13 000+ members) – is a leading company in the documents and data processing business. In connection with our continuous growth we are looking for more members to join our 800+ people site in Sofia for the role: Customer Servic...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We are seeking an experienced and customer-focused Senior Customer Service Representative to join our team in Veliko Tarnovo. This role is vital in delivering exceptional support and ensuring a seamless experience for our clients, as well as for our service providers.
Key Responsibilities:
- Provide outstanding support: consistently deliver exceptional, courteous, and professional customer service in English, addressing client inquiries and concerns with efficiency, precision, and a proactive approach;
- Handle Communication: Act as a vital link between domestic clients and service providers, ensuring seamless resolution of issues, including rescheduling services, modifying service structures or pricing, and effectively managing complaints to maintain high satisfaction levels;
- Problem Resolution: Address both straightforward and complex customer challenges with a strategic mindset, leveraging critical thinking to ensure resolutions align with a 5-star service standard;
- Customer Satisfaction: Exhibit a strong commitment to customer service excellence by taking full ownership of interactions, anticipating client needs, and delivering innovative solutions that enhance satisfaction;
- Manage Inquiries: Respond promptly and accurately to all customer and partner queries related to our services across multiple communication channels, including phone, email, and WhatsApp, ensuring every interaction reflects our high standards of service;
- Adherence to Metrics: Consistently achieve and surpass established benchmarks for response times, quality, and overall customer satisfaction, reinforcing our dedication to delivering unparalleled service experiences.
Qualifications:
- Proven experience in a similar customer service role or in the hospitality industry;
- Exceptional communication skills in English, both written and verbal;
- Strong problem-solving abilities and a proactive mindset;
- Proficiency in using user-friendly software to manage cases efficiently;
- A supportive attitude and dedication to providing excellent customer experiences.
What we offer:
- Additional health insurance;
- Embrace a supportive and collaborative workplace that genuinely appreciates your contributions;
- Engage in team-building activities and valuable social events;
- Contribute to meaningful projects that have a positive impact on the community;
- Participate in a workplace that fosters open communication channels and places a high value on employee feedback and active engagement;
- Access to a variety of professional development opportunities, including attending corporate training events, business simulations, conferences, and different mentorship initiatives;
- Opportunity to choose the most convenient learning events for yourself- such as personal consultation with a certified coach, psychologist, or other experts in the field of personal development;
- Food vouchers are available, as well as a Multisport card at an attractive rate;
- Take part in business trips to augment your professional growth;
- Enjoy a modern office atmosphere, featuring designated relaxation areas and recreational amenities;
- Celebrate your birthday with a half-day off.
This is an excellent opportunity to join a dedicated team and make a meaningful impact on our customer relationships. If you are a problem-solver with a strong commitment to service excellence, we’d love for you to apply!
If you are interested in this position, please send us your CV in English (PDF format).
All documents will be treated in the strictest confidentiality.
Средна заплата за сектора
1,440 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
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