Работа Customer Service Advisor
66 нови обяви за работа
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At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our...
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Направете кариера с HOMEMAX! В успешните фирми рaботят успешни служители! За подпомагане на нашия екип в гр. София, ж.к.Враждебна, търсим анг...
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Fitbit customer support specialist with norwegian and english
Telus International Bulgariaгр. София
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Norw...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! As a Customer Support Representative with Latvian ...
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Swedish speaking customer support specialist - work from anywhere in bulgaria
Telus International BulgariaAre you ready to take the next step in your career and to achieve your next challenge? Do you want to Work from Anywhere in Bulgaria? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS International Bulgaria! As...
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Norwegian speaking customer support specialist - work from anywhere in bulgaria
Telus International BulgariaAre you ready to take the next step in your career and achieve your next challenge? Do you want to Work from Anywhere in Bulgaria? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS International Bulgaria! We ar...
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Outbound Customer Support Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, proje...
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Младши специалист „Обслужване на клиенти – Интернет и Телевизия“ – гр. Пловдив Твоят живот. Твоите възможности. #MakeITHappen Знаеш ли, че м...
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ПОК „Доверие” АД е небанкова финансова институция с предмет на дейност допълнително пенсионно осигуряване. Компанията е създадена пре...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader of the BPO sector TELUS International Europe! We are looking for an enthusiastic and adventurous person! As a Customer...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! Take the opportunity to be a part of a world-known ...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! As a Customer Support Representative with Estonian...
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1,200 лв / месец (нето) от работодател
Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибaлти...
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Join Us as a Spotify Customer Service Expert! About Us: Sutherland is a global leader in Customer Experience Management (CXM), dedicated to nurturing our clients' growth through innovative solutions and automation. With a presence in 60 locations wo...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Division Specific Information
Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We run medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.
Discover Impactful Work:
PPD is looking for medical information specialists for its growing Medical Communications department.
Start a career you will enjoy!
Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.
As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client’s medicinal products or devices to healthcare professionals and patients.
A day in the Life:
· Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
· Triaging and responding to the medical enquiries using client approved resources
· Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines
· Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
· Attending team and client meetings
· Performing assigned peer quality reviews
· Performing other ad-hoc activities according to PPD and client procedures
Education
· A degree in a medical related field or life science degree e.g. Medicine, Pharmacy, Dentistry.
· Fluency in German verbal and written.
· Great communication skills in English
Knowledge, Skills, Abilities
· Capability to efficiently use computer systems (hardware and software)
· Organizational and time management skills
· Attention to detail.
· Customer service oriented - compassionate, empathetic, patient
· Ability to work independently as well as part of a team
· Ability to maintain a positive and professional manner in challenging circumstances.
What we offer:
- Learning and development programme, ensuring you reach your potential
- Extensive benefits package based around the health and well- being of our employees
- Competitive salary
- Flexible working culture with work- life balance and possibility for remote working
- Collaborative and friendly environment
- Global exposure and opportunity to work on international assignments
Our 4i Values: Integrity – Innovation – Intensity – Involvement
If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you!
Средна заплата за сектора
2,100 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.