Работа Customer Service Employee
112 нови обяви за работа
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Company Overview: Join Sutherland, a vanguard in digital transformation with a rich legacy of 37 years in crafting extraordinary customer experiences and accelerating growth through AI-driven products and platforms. Our ethos, "One Sutherland," speak...
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Relocation to Poland Salary – 7000 PLN gross, after probation period performance bonus – up to 500 PLN gross Relocation package: transportation costs and 2 weeks accommodation in a hotel Your responsibilities Providing customer support for th...
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Продължаваме да растем! Винаги се стремим да използваме най-съвременните технологии, за да осигурим най-високо качество на услугите, ко...
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2,330 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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1,780 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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1,780 лв / месец (нето) от работодател
About Us: Call Center - CallBoxs is an innovative, fast-growing company in the field of telecommunications. For more than 20 years the Call Center has been mainly engaged in telemarketing, customer service, online commerce, customer research, servic...
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2,730 лв - 4,080 лв / месец (нето) от работодател
Ъпскил ООД е агенция за подбор на персонал, готова да направи всичко възможно, за да Ви помогне да намерите най-добрата възможност за раб...
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About us Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servic...
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1,800 лв - 2,000 лв / месец (бруто) от работодател
Shape the Future of Entertainment as a Consultant in Sofia! Yes, we can offer Part-Time! Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hear...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! Take the opportunity to be a part of a world-known compan...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous per...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! We are looking for an enthusiastic German Customer Support Agent to join our ...
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REF27312EWho we are:Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, op...
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Customer Support Agent with English - Mixed Shifts Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidi...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Company Overview:
Join Sutherland, a vanguard in digital transformation with a rich legacy of 37 years in crafting extraordinary customer experiences and accelerating growth through AI-driven products and platforms. Our ethos, "One Sutherland," speaks to our cohesive and culturally diverse team of professionals spread across the globe. Since establishing our presence in Bulgaria in 2008, we've grown to employ over 2,000 individuals across Sofia, Varna, and Burgas. Our team provides exceptional technical support and customer service in 17 European languages. Step into a role where innovation meets dedication, and be part of a team committed to excellence.
Job Overview:
We are seeking a dynamic and enthusiastic Customer Service Expert fluent in both Italian and English to join our team supporting Spotify users. You'll play a pivotal role in providing top-tier customer service and ensuring a seamless user experience for our clients. This role is ideal for someone passionate about helping others, solving problems, and enhancing the customer journey.
Responsibilities:
- Deliver outstanding customer service by resolving user inquiries through various channels such as phone, email, and chat.
- Assist Spotify users with account issues, including login difficulties, subscription queries, and payment processing.
- Troubleshoot technical issues effectively to provide fast and accurate solutions.
- Maintain high levels of customer satisfaction through excellent service delivery.
- Document customer interactions comprehensively in our CRM system.
- Collaborate with other departments for problem resolution and service enhancement.
- Continuously seek opportunities to improve processes and service quality.
Requirements and Qualifications:
- Proficiency in both Italian and English (verbal and written communication skills required).
- Prior experience in a customer service role, preferably in a technical support environment.
- Strong problem-solving skills with a focus on customer satisfaction.
- Excellent interpersonal and communication skills.
- Ability to work independently and handle stress in a fast-paced environment.
- Proficiency in using customer service software and tools.
- A positive attitude and a genuine desire to help others.
What We Offer:
- Competitive salary packages and performance-based incentives.
- Comprehensive training programs to ensure your success and growth.
- Opportunities for career advancement within a leading global organization.
- A collaborative and supportive work environment that encourages personal development.
- Access to a range of employee benefits and wellness programs.
- The chance to work with a diverse and talented team committed to excellence in digital transformation and customer service.
Join us and contribute to shaping exceptional customer experiences at the forefront of digital innovation.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
1,920 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
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