Are you enthusiastic about delivering top-notch customer experiences? Are you a master of turning frowns into smiles?

We’re on the lookout for a Customer Support Specialist who thrives in a dynamic team!

Celebrate your new role with a fantastic 2000 BGN gross sign-on bonus as you join our team!

What You Will Do:

• Be the friendly face of our team! Engage with sports enthusiasts through calls, chats, and emails, providing them with top-tier support and advice.
• Dive into action! Get ready to tackle inquiries head-on, providing smart solutions that make our customers' day better.
• Build Real Connections: Create a warm and welcoming vibe with clear and supportive communication, making customers feel right at home.
• Bring your insights to the table! Bring your creative flair to the table! Pitch innovative ideas to help us refine our processes and enhance the customer experience.

What We’re Excited About:

• You’re fluent in German and have a solid grasp of English.
• You’ve got strong communication skills and love tackling challenges with creative solutions.
• Your enthusiasm for sports and tech keeps things exciting every day!
• You’re a team player with a positive vibe, ready to take on rotational shifts and contribute to a fantastic work environment.

What You Can Expect from Us:

• Full-time role with flexible working hours from Monday to Sunday, between 10:00 AM and 2:00 AM
• Competitive salary of 3800 BGN gross with monthly performance-based bonus
• Sign on bonus of 2000 BGN gross
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to support your career growth
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Additional benefits including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Additional paid leave for education, Corporate discounts, Company events, and more!

This is your chance to shine! Don’t let this exciting opportunity slip away—take the leap and apply now! Join us in crafting unforgettable experiences for our customers and leave your mark with every interaction!

Experience the Power of a Game-Changing Career: Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.