Работа Customer Service Advisor
273 нови обяви за работа
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3,000 лв - 3,360 лв / месец (нето) от работодател
Fantastic opportunities working with the world's leading snack brand! Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position g...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a leading global tech company. ...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people?...
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Your potential has a place here with TTEC’s award-winning employment experience. As an E-commerce Customer Service Representative working onsite in Plovdiv, Bulgaria, you’ll be a part of bringing humanity to business. Our employees have spoken. ...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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2,700 лв - 3,200 лв / месец (нето) от работодател
Кей Ди Си 777 вече 9 години успешно развива дейността си на българския пазар. Компанията е в сферата на търговията и е единствен представит...
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2,730 лв - 3,000 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous per...
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Do you love pets? Do you dream to Work from Anywhere in Bulgaria for the well-being of the animals? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and advent...
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Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалт...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Specialist with Uzbek, Russian and English you will be a part of a gr...
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Client Support Specialist with German *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glo...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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2,480 лв - 4,080 лв / месец (нето) от работодател
Свободно говориш немски и търсиш работа, където всеки ден носи нови предизвикателства и признание? Намери го тук! БАБ Консулт търси моти...
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2,330 лв - 3,630 лв / месец (нето) от работодател
Sutherland е световен лидер в управлението на клиентското изживяване. Вече повече от 37 години помагаме на клиентите на нашите партньори чрез ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!
What do you need?
- Exceptionally customer-focused
- Ability to communicate fluently in German, both in verbal and written communication styles, and understand the market-specific dialects or accents
- Deep and firm understanding of consumer culture in the German market
- All training will be completed in English, so an advanced level of the language is required.
- Computer-literate and able to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset
- Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What do we offer?
- Full-time role with working shifts between 10:00 a.m. – 19:00 p.m., Monday – Friday
- Competitive salary with monthly performance-based bonuses
- Work from home
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
3,000 лв ~ 3,360 лв / месец
Посочена от работодателя
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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