Работа Customer Service Advisor
146 нови обяви за работа
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2,950 лв / месец (нето) от работодател
Fantastic opportunities working with the world's leading snack brand! Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position g...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a leading global tech company. ...
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2,730 лв - 2,880 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
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1,510 лв - 1,660 лв / месец (нето) от работодател
ОФИС КУРИЕР ОБСЛУЖВАНЕ НА КЛИЕНТИ Партньорска фирма на фирма "Спиди" търси да назначи офис куриер. Нашите условия са: Желание за постига...
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3,100 лв / месец (нето) от работодател
Relocate to Sofia and start your professional journey with Concentrix on Hybrid role with Dutch. Join our team as Customer Advisor and give a chance to your soft skills to a make the world a better place. Key Responsibilities: Engage with Customer...
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Wir wachsen! Unser Kunde ist ein innovatives Unternehmen, das Microdrinks, Microteas, Microlyte- und Microenergy Tropfen herstellt. Mit Fokus auf Gesundheit und Nachhaltigkeit wirst du es genießen, Teil dieses großartigen Teams zu sein! Klingt sp...
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Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Role Overview: We are currently looking for a German-Speaking Customer Support Specialist to join a d...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Customer support specialist with dutch and english language ( remote in bulgaria )
Съдърланд България
About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a pre...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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1,440 лв - 2,280 лв / месец (нето) от работодател
Credissimo е иновативна FinTech(ФинТех) компания и лидер в небанковия финансов сектор. Вече 20 години сме на пазара, а от 2013 г. работим изцяло онлай...
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Music streaming platform customer specialist with swedish and english (remote in bulgaria)
Съдърланд България
About Us: At Sutherland Bulgaria, we’re all about bringing great people together to do exceptional things. We’re currently looking for motivated Customer Service Professionals to join our team supporting Spotify, the world’s leading music strea...
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About us: Bulwork - the first IT & BPO recruitment agency in Bulgaria with 25 years of stable presence in the market. We have established a reputation for delivering high-quality services to clients and candidates. We respect candidates' wishes and ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!
What do you need?
- Exceptionally customer-focused
- Ability to communicate fluently in German, both in verbal and written communication styles, and understand the market-specific dialects or accents
- Deep and firm understanding of consumer culture in the German market
- All training will be completed in English, so an advanced level of the language is required.
- Computer-literate and able to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset
- Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What do we offer?
- Full-time role with working shifts between 10:00 a.m. – 19:00 p.m., Monday – Friday
- Competitive salary with monthly performance-based bonuses
- Work from home
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
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- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,950 лв / месец
Посочена от работодателя
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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