Работа Customer Service Advisor
98 нови обяви за работа
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2,950 лв / месец (нето) от работодател
Fantastic opportunities working with the world's leading snack brand! Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position g...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a leading global tech company. ...
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2,490 лв - 3,490 лв / месец (нето) от работодател
Владеете немски език на високо ниво и търсите сигурна работа с отлично възнаграждение, стабилна компания и реални възможности за развит...
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1,210 лв - 1,600 лв / месец (нето) от работодател
As a Customer Representative, you will be joining a great team of young, inspired, and motivated persons. The only requirement is to present our company in the best possible way for our lovely clients, challenge and prove yourself! We are working on ...
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Spirit of the Role: Process mainly outbound sales calls with business customers Interact with customers via phone and email Educate customers how to upgrade their accounts Processing client's data In doing the above, follow detailed instructions as ...
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НАПРАВЕТЕ КАРИЕРА С HOMEMAX в гр.Бургас! В УСПЕШНИТЕ ФИРМИ РАБОТЯТ УСПЕШНИ СЛУЖИТЕЛИ! За подпомагане на нашия екип в гр.Бургас търсим ангаж...
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1,550 лв / месец (нето) от работодател
НАПРАВЕТЕ КАРИЕРА С HOMEMAX в гр. Варна! В УСПЕШНИТЕ ФИРМИ РАБОТЯТ УСПЕШНИ СЛУЖИТЕЛИ! За подпомагане на нашия екип в гр. Варна търсим ангажи...
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1,970 лв - 2,730 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
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DSV – Глобален транспорт и логистика. В DSV ще се присъедините към талантлив екип, който работи с отдаденост, за да предостави на клиенти си...
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Служители обслужване на клиенти T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалтика. Присъс...
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НАПРАВЕТЕ КАРИЕРА С HOMEMAX! В УСПЕШНИТЕ ФИРМИ РАБОТЯТ УСПЕШНИ СЛУЖИТЕЛИ! За подпомагане на нашия екип в гр. Плевен търсим ангажиран и отго...
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. Are you ready to start your dream job? Are you sales oriented, motivated and dynamic person searc...
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Client Success Specialist with German and English *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solution...
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About Dentaprime: Founded in Bulgaria in 2006, Dentaprime has become the preferred destination for dental excellence, annually bringing smiles to over 14,000 patients. Our commitment to quality expanded globally with Dentaprime UK, established in 201...
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Customer relationship expert with dutch or arabic or french or spanish or italian (hybrid)
Астреа Рикрутмънт Eоодгр. София
2,090 лв - 2,790 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!
What do you need?
- Exceptionally customer-focused
- Ability to communicate fluently in German, both in verbal and written communication styles, and understand the market-specific dialects or accents
- Deep and firm understanding of consumer culture in the German market
- All training will be completed in English, so an advanced level of the language is required.
- Computer-literate and able to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset
- Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What do we offer?
- Full-time role with working shifts between 10:00 a.m. – 19:00 p.m., Monday – Friday
- Competitive salary with monthly performance-based bonuses
- Work from home
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
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Средна заплата за сектора
2,950 лв / месец
Посочена от работодателя
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
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