Работа Customer Service Advisor
82 нови обяви за работа
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2,950 лв / месец (нето) от работодател Fantastic opportunities working with the world's leading snack brand! Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position g...
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Пълно работно време Постоянна работа HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a leading global tech company. ...
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Pozdrav! Step into an exciting new multilingual project with a global leader in customer service and innovation! We’re looking for Croatian or Slovenian speakers to join the growing international team of our long-term trusted partner company in So...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Junior Client Verification Agent with English Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Aust...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Customer Support Agent with Japanese and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK...
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Customer Support Agent with English - Night Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи At Kostal Bulgaria Automotive, we develop and produce technologically advanced electronic, electromechanical and mechatronic products for the automotive industry. Joining our team means becoming part of an organization, which leverages its long-stand...
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Customer Support Agent with Arabic and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelle...
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Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a varie...
- 2,510 лв - 3,140 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
HALLO! Our partner, an international company providing high-quality business services across Europe, is expanding its team in Sofia! We’re now looking for motivated German-speaking Customer Consultants to join their growing operations. The role is...
- 1,300 лв - 1,700 лв / месец (нето) от работодател
SPARK is the first and only electric car sharing service in Bulgaria and one of the top car sharing companies in Europe, focused on improving every day's life by providing zero-emission, easily available and affordable transportation in Sofia and Plo...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Customer Support Agent with Polish and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
Какво е това?
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Как се смята?
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Пълно описание
Fantastic opportunities working with the world's leading snack brand!
Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!
What do you need?
- Exceptionally customer-focused
- Ability to communicate fluently in German, both in verbal and written communication styles, and understand the market-specific dialects or accents
- Deep and firm understanding of consumer culture in the German market
- All training will be completed in English, so an advanced level of the language is required.
- Computer-literate and able to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset
- Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What do we offer?
- Full-time role with working shifts between 10:00 a.m. – 19:00 p.m., Monday – Friday
- Competitive salary with monthly performance-based bonuses
- Work from home
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,950 лв / месец
Посочена от работодателя
минимална
300 лв / месец
максимална
359,150 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.2
3.1
3.4
3.1
3.4
1.9
1.3
2.1
1.8
1.4
Финален преглед
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