Работа Customer Care Representative
185 нови обяви за работа
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people?...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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Spirit of the role: The Logistics Service Representative will support end-to-end logistics and Customer experience. They will support the Company’s processes through professional communications, both to and from customers, on behalf of Accenture Te...
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2,020 лв - 2,820 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
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A job that matters: Your Tasks Act as professional dormakaba representative and aim to create an outstanding customer experience Handle customer inquiries regarding dormakaba products and services, provide accurate and timely information Help custom...
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SP AUDIT ltd is a licensed intermediary for Bulgaria and abroad. As a Customer Support Coordinator, you will play a crucial role in managing customer support. You will ensure seamless communication and support across multiple regions and will report...
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2,000 лв - 2,800 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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Customer support specialist with romanian or french or italian or turkish
Астреа Рикрутмънт Eоодгр. София
1,630 лв - 2,100 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Вие ли сте звездата, която търсим за нашия екип в Service Center? Обичате ли да общувате? Умеете ли да убеждавате с увереност и чар? Ако отговорът...
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Client Support Specialist with German *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glo...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader of the BPO sector TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! As a Customer Suppo...
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За нас: Sutherland е глобален лидер в управлението на клиентското изживяване с над 37 години иновации и успех! Ние съчетаваме технология, автом...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer.
Looking for a job where you can really help people? Join our Customer Care team working with a global healthcare brand. If you’re an empathetic person with strong Spanish and English skills, you could be a great fit for this role. Apply now!
Your typical day: As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.
You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.
What you need to have is:
- Empathy and the ability to perceive, detect, and manage emotions
- Fluency in Spanish and English, both written and verbal
- Strong phone and verbal communication skills, along with active listening.
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education
What can you expect from us:
- Full-time role with working shifts - Monday – Friday; From 13:00 to 22:00 and from 16:00 to 01:00; + one Spanish shift - 10:00 to 19:00 (can be rotated);
- Training and Nesting from The Office , then WFH.
- Competitive salary with monthly performance-based bonuses
- Work from home option, after the training and nesting period
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,160 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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