Работа Customer Care Representative
221 нови обяви за работа
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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2,430 лв - 4,400 лв / месец (нето) от работодател
The ability to speak German is valuable. The ability to use it to build trust, solve challenges, and create positive customer experiences is even more valuable. If you are fluent in German and enjoy meaningful communication, BAB Consult would like t...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with French, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
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Experienced activewear customer care specialist with dutch or german or french or spanish
Астреа Рикрутмънт Eоодгр. София
2,430 лв - 3,040 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,280 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer experience specialist (voice or non-voice) with english and/or german/spanish/french/polish
Баб Консулт Eоодгр. София
1,630 лв - 2,660 лв / месец (нето) от работодател
Are you detail-oriented, responsible, and comfortable working in a structured environment? Do you enjoy supporting both customers and internal processes? If so, we would like to hear from you. Some of the material you may encounter may be sensitive/...
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Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от нидерландската бизнес група Paretas B.V и над 20 години е сред утвърдените търговск...
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2,520 лв - 3,100 лв / месец (нето) от работодател
Здравей! Някои умения се учат с години. Немският е сред тях. Затова, ако вече го владееш, може би е време да го използваш за нещо повече от е...
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2,480 лв - 4,550 лв / месец (нето) от работодател
Има хора, които просто превеждат думи. И има хора, които използват немския си език като суперсила, мислят логично и бързо улавят детайлит...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria in Plovdiv! As a Customer Support & Payment Operations Speci...
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1,510 лв - 1,660 лв / месец (нето) от работодател
ОФИС КУРИЕР ОБСЛУЖВАНЕ НА КЛИЕНТИ Партньорска фирма на фирма "Спиди" търси да назначи офис куриер. Нашите условия са: Желание за постига...
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3,040 лв / месец (нето) от работодател
Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Customer Advisor Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Customer Advisor Associate? Han...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Ние от Destination Workplace вярваме, че правилната работа е ключът към пълноценния живот, а правилният човек двигателят зад всеки успешен бизнес. ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer.
Looking for a job where you can really help people? Join our Customer Care team working with a global healthcare brand. If you’re an empathetic person with strong Portuguese and English skills, you could be a great fit for this role. Apply now!
Your typical day:
As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.
You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.
What you need to have is:
- Empathy and the ability to perceive, detect, and manage emotions
- Fluency in Portuguese and English, both written and verbal
- Strong phone and verbal communication skills, along with active listening.
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education
What can you expect from us:
- Full-time role with working shifts - Monday – Friday; From 13:00 to 22:00 and from 16:00 to 01:00; + one Porto shift - 11:00 to 20:00 (can be rotated);
- Training and Nesting from The Office , then WFH.
- Competitive salary with monthly performance-based bonuses
- Work from home option, after the training and nesting period
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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