Customer Support and Payments Specialist
Пълно описание
Are you looking for a job where you’ll not only feel like part of a team, but also have the opportunity to grow, whilst being in an amazing atmosphere? We are the perfect place for you! For over three years, we have been growing in the online betting industry, backed by 15 years of experience in the gaming sector. For us, the work atmosphere goes hand in hand with success.In our team, we take care of every customer experience with a smile and attention to detail. We work in a friendly and dynamic environment, where every opinion matters. We are looking for people who believe that success, development, teamwork and fun can go together!
Curently we are looking for Customer Support & Payments Specialist
If you are interested please submit your CV in English. All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
Thank you for applying!
Curently we are looking for Customer Support & Payments Specialist
Main responsibilities:
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Help to resolve customer issues
- Assess individual player needs and take appropriate actions to meet them
- Monitor and process customers' deposits and withdrawals
- Report bugs and general problems experienced by the customers
- Inform players of current and upcoming promotions
- Provide customer feedback to other departments within the company
Requirements:
- Minimim 2 years of experience in a similar position
- Very good command of English
- Very good computer skills
- Excellent interpersonal and communicational skills
What we offer:
- Excellent Salary
- Additional Health insurance
- Public Transportation Card
- Multisport Card
- Birthday Gift
- Excellent office location
- Fresh foods and drink at the office
- Team Buildings & Local company events
If you are interested please submit your CV in English. All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
Thank you for applying!