Работа Technical Support Engineer
87 нови обяви за работа
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with German and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a German Speaking Support Specialist you will be a part of a great team and all together w...
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1,970 лв - 2,280 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
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Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
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About Akkodis: Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise a...
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HCLTech is a global technology company, home to more than 226,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Portuguese and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As an iRobot Support Specialist with Spanish and English ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Norwegian and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or call...
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We are looking for a Technical Support Specialist with excellent English skills to join our team and support customers in a Microsoft 365 / Azure environment. This is a great opportunity for someone who is passionate about technology, enjoys solving...
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If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Finnish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
As a Fitbit Customer Support with German and English, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
- Very good knowledge of German language (B2 or similar) for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
In return, we offer:
- Flexible working hours options
- Fully paid training sessions
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Does it sound like the perfect job for you? Apply now! About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
2,530 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
327,650 лв / месец
Мнения и оценки от служители
Служител в бюро за помощ за икт/служителка в бюро за помощ за икт
Служителите в бюрата за помощ за ИКТ предоставят техническо съдействие на потребителите на компютри, отговарят на въпроси или разрешават компютърните проблеми за клиентите по телефон или по електронен път. Те оказват съдействие във връзка с използването на компютърен хардуер и софтуер.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- поддържане на информираност за продуктова информация
- намиране на решения на проблеми
- общуване с потребители
- управление на график за задачи
- поддържане на работен архив
Необходими основни знания
- характеристики на продуктите
- изисквания за потребител на ИКТ система
- разбиране на продукта
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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