Работа Customer Care Representative в София
150 нови обяви за работа
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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2,000 лв - 2,800 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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Специалист Обслужване на клиенти АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да пре...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business. We are here to connect talent with the appropriate role. Our partner is a leading g...
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DSV – Глобален транспорт и логистика. В DSV ще се присъедините към талантлив екип, който работи с отдаденост, за да предостави на клиенти си...
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Customer relation specialist with italian or norwegian or portuguese
Астреа Рикрутмънт Eоодгр. София
2,120 лв - 3,040 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Job Description As part of our PPD clinical research team, you’ll have the opportunity to support groundbreaking studies that make a real difference in patients’ lives. Position Summary As a Customer Assistance Specialist, you will provides hig...
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Plus500 is a global fintech leader providing online trading across CFDs, shares, and futures, with a presence in major markets from the UK to Japan. As the group’s central operations hub, Plus500 Bulgaria plays a vital role in our international suc...
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Customer support specialists with german/dutch/french/danish and english(monday-friday)
Баб Консулт Eоодгр. София
2,250 лв - 3,340 лв / месец (нето) от работодател
WE ARE HIRING Are you a person, that feels fulfilled helping others? Do you know multiple languages? If the answer is YES You have an amazing opportunity to join an international company currently looking for Customer Support Specialists with one of ...
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Асистент обслужване на клиенти само с немски език 4/6/8 часа хибриден модел (с/без опит)
Баб Консулт Eоодгр. София
2,480 лв - 4,190 лв / месец (нето) от работодател
Здравейте! Б.А.Б. Консулт ЕООД е лицензирана агенция за подбор и консултиране на персонал (регистрационен номер 3051 / 2020 г.) в Агенцията по з...
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1,750 лв - 1,900 лв / месец (нето) от работодател
Mission 1. Elevate the Remote Customer Experience (Phone, Chat, Email) Be the Voice of the Brand: Welcome every incoming customer with energy, acting as a true host over the phone and digital channels. Active Listening & Advice: Diagnose customer n...
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UpSkill е агенция за подбор на персонал, готова да направи всичко възможно, за да помогне на кандидатите да намерят възможно най-добрата въз...
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You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where your skills make a real impact, we have the perfect role for yo...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer.
Looking for a job where you can really help people? Join our Customer Care team working with a global healthcare brand. If you’re an empathetic person with strong Portuguese and English skills, you could be a great fit for this role. Apply now!
Your typical day:
As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.
You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.
What you need to have is:
- Empathy and the ability to perceive, detect, and manage emotions
- Fluency in Portuguese and English, both written and verbal
- Strong phone and verbal communication skills, along with active listening.
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education
What can you expect from us:
- Full-time role with working shifts - Monday – Friday; From 13:00 to 22:00 and from 16:00 to 01:00; + one Porto shift - 11:00 to 20:00 (can be rotated);
- Training and Nesting from The Office , then WFH.
- Competitive salary with monthly performance-based bonuses
- Work from home option, after the training and nesting period
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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