Работа Customer Service Advisor
129 нови обяви за работа
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Shape the Future of Entertainment as a Consultant in Sofia! Yes, we can offer Part-Time! Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hear...
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Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural team for our Spotify client. If you want to become part of an exciting, positive and truly international environment where yo...
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Customer Success Specialist with Fluent German *All interviews will be conducted remotely (online or by phone). Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hyperma...
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1,300 лв - 1,700 лв / месец (нето) от работодател
SPARK is the first and only electric car sharing service in Bulgaria and one of the top car sharing companies in Europe, focused on improving every day's life by providing zero-emission, easily available and affordable transportation in Sofia and Plo...
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Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалт...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Specialist with Kazakh and English you will be a part of a great team...
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Company Description Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exception...
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Join Our Team - Work Remotely and Grow with Us! Pontica Solutions is an award-winning outsourcing company dedicated to delivering innovative customer experience (CX) solutions to clients worldwide across diverse industries, including High-Tech, FinT...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! At Personio, Customer Success is more than one specific ...
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1,630 лв - 1,900 лв / месец (нето) от работодател
ПД Лусин Експрес е фирма работеща в сферата на управлението и поддръжката на административни и жилищни сгради. Във връзка с разширяване ...
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Customer care expert for an advanced personal device with hungarian and english
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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1,600 лв - 2,000 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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Customer Service Representative with German (Business clients) Spirit of the Role: Process mainly outbound calls with business customers; Interact with customers via phone and email; Educate customers how to upgrade their accounts; Processing clien...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Yes, we can offer Part-Time!
Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hearts and move markets.
Who Is Our Client: А leading GameTech company, is rapidly expanding across Europe and Latin America. Operating in 16 markets with its prominent brands.
Your Typical Day: As a Customer Care Assistant, your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels. You'll serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.
Key Responsibilities:
- Trusted Advisor: Serve as a knowledgeable consultant for customers in the sports industry.
- Query Resolution: Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
- Clear Communication: Build sustainable relationships and trust with customers through open and interactive communication.
- Excellent Customer Service: Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
- Process Optimization: Offer feedback and recommendations to optimize internal processes.
What You Need:
- Fluency in German, both written and verbal
- Good command of English, both written and verbal
- Availability for full time training attendance Monday - Friday
- Excellent communication skills
- Interest in sports
- Good typing and computer skills (MS Office applications)
- Ability to explain complex concepts clearly and concisely
- Organizational, decision-making, and analytical skills
- Team player with a positive attitude
- High school diploma or equivalent
- Previous experience in a customer service center is an advantage, but not required
- Availability to work on rotational shifts
What You Can Expect from Us:
- Part-time role (4/6 hours) with flexible working hours, including late shifts from Monday to Sunday
- Competitive salary and monthly performance-based bonus
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to support your career growth
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Additional benefits including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Additional paid leave for education, Corporate discounts, Company events, and more!
Experience the Power of a Game-Changing Career: Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Send us your CV now to open the door to new career opportunities! We look forward to meeting you.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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