Работа Customer Support
334 нови обяви за работа
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Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer suppo...
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1,550 лв - 2,100 лв / месец (нето) от работодател
Top Rent A Car is currently the leading Bulgarian car rental company. We are operating with the largest car fleet on the local market. In 2025 our fleet consists of over 3000 vehicles meeting the highest European standards for emissions and safety. W...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer suppo...
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2,020 лв - 2,820 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
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Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer suppo...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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Technical Application Support Engineer UK&I (2nd line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplif...
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Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of...
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Clean water solutions support specialist with german and english (hybrid)
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 3,000 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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SSP is a leading operator of food and beverage brands in travel locations worldwide. We operate well-known restaurants, bars, cafes, and fast-food outlets in airports, train stations, and service areas, delivering high-quality food and exceptional cu...
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Back Office Coordinator with English | Working on Shifts Spirit of the role: The Back Office Coordinator will support Reverse Logistics and/or Customer Experience Programs requiring client system access. They support the Company’s processes throu...
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User support agent for a revolutionary device with slovak or hungarian
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Email-based gaming support specialist with polish and english (day/later shifts)
Астреа Рикрутмънт Eоодгр. София
1,780 лв - 2,170 лв / месец (нето) от работодател
We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Our client is an outstanding international company with a Danish headquarters, providing solutions and consultations for the international transport companies. For more than 40 years, the company has helped many businesses to increase their economic ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We are looking for an enthusiastic German Speaking Travel Experience Advisor for Airbnb Account to join our NEW Team.
If you are already an expert in the ins and outs of the Airbnb site and have exceptional people skills, then you are just the type of person we want to talk to. This team will be on the front lines working with our users every day.
Responsibilities:
- Provide friendly and efficient service to the worldwide Airbnb community
- Be the first point of contact to handle and resolve customer complaints/queries
- Respond professionally and with empathy to inbound/outbound phone calls, messaging, and chat channels
- Demonstrate ownership of user queries until resolution
- Investigate, identify, and escalate issues appropriately, by prioritizing urgent and sensitive matters
- Investigate, identify, and escalate issues appropriately
- Compose thoughtful and accurate messages or customize prepared responses to customer queries
- Research information and troubleshoot problems using available resources
- Recognize product and process issues that impact our community and submit reports and feedback
- Maintain accuracy and security of customer information on Airbnb systems.
Requirements:
- Fluent in German (written and spoken) and have a good knowledge of English language
- Patience, empathy, and an ability to demonstrate confidence when imparting information
- Ability to positively communicate difficult messages
- Previous experience in hospitality/call center will be considered an advantage
- Ability to work in a fast-changing environment
- Investigative skills with strong communication and interpersonal skills
- Proactively and independently work to meet targets and goals.
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses.
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
2,000 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
700 лв / месец
3,700 лв / месец
Мнения и оценки от служители
Пътнически консултант/пътническа консултантка
Пътническите консултанти предоставят персонализирана информация и консултации във връзка с оферти за пътуване, правят резервации и продават туристически услуги заедно с други свързани услуги.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- използване на глобална система за дистрибуция
- надзор на транспортните условия
- обработване на рекламации от клиенти
- насърчаване на продажбите
- обработване на резервация
Необходими основни знания
- екотуризъм
- технологии за самообслужване в туризма
- географски области свързани с туризъм
- екотуризъм
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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