Our client is an outstanding international company with a Danish headquarters, providing solutions and consultations for the international transport companies. For more than 40 years, the company has helped many businesses to increase their economic profit and improve their competitiveness. With offices in more than 20 countries, the company is an European market leader in cost reduction and optimization for the logistics and transport industry.

If you are enthusiastic about transport and logistics sector, and have the drive to succeed, then the role of Back office specialist may be perfect for you.

About the position: The Back Office Specialist assists with day-to-day operations to further the company's business objectives. He/she supports the customers (internal and external) through the back office to create a positive customer experience. This includes processing, reporting, and administrative support. The ideal candidate must be a self-starter with strong attention to detail, verbal communication, and problem-solving skills.

If this role sounds good to you, we will be glad to meet you!

In this position, you will get:

• On-boarding and company training
• Positive, supportive, and friendly team.
• Work-life balance with the possibility of working from home one day a week.
• Pleasant, very collegial, and comfortable working environment.
• Social benefits
• 09-17:30 working hours

Responsibilities:

• Represents the company in customer contact and acts in accordance with the values and ethics of the company
• Provides correspondence between direct sales customers and the company
• Manages the requirements of an existing customer portfolio
• Manages and provides data necessary for direct sales and for internal purposes
• Actively responds to clients' requests
• Provides operational, and administrative tasks within the office
• Participates actively in marketing campaigns
• Maintains good relationships with existing customers and potential clients
• Manages client's contractual obligations
• Actively communicates with clients about invoice payments
• Actively participates in the preparation of statements of accounts for the client
• Assures that client requirements are solved, but taking into account the interests of the company

Candidates should meet the following requirements:

• Experience with administrative tasks in the office
• Good team player focused on customer satisfaction and support
• Experience/interest in the field of transportation, logistics, or freight forwarding
• Good command of English language

If you are interested in this career opportunity, please send your CV. Your documents will be reviewed under strict confidentiality and are protected by the law. All successful candidates through initial screening will be invited to an interview. Synectica Inter Recruitment is a licensed staff recruitment intermediary/ License № 2221