Пълно описание
Join our dynamic and innovative team, focused on delivering high-quality services across various sectors.
We are looking for driven individuals with a knack for communication and a passion for customer engagement.
This position involves conducting outbound telephony surveys to gather valuable data while managing customer interactions effectively.
Еxperience the power of a game-changing career
We are looking for driven individuals with a knack for communication and a passion for customer engagement.
This position involves conducting outbound telephony surveys to gather valuable data while managing customer interactions effectively.
Primary Responsibilities:
- Achieve an expected volume survey daily
- Maintain compliance with provided scripts while demonstrating flexibility in responding to queries and managing customer queries
- Record data accurately and efficiently using a typing speed that enables high productivity
Qualifications:
- Proficiency in German/French/Italian/Spanish and English
- Previous experience in sales or customer interaction roles is an advantage
- Familiarity with motorcycles and electric vehicles will be considered a plus
- Excellent communication and interpersonal abilities
- Ability to comply with scripted interactions while personalizing the conversation as needed
Working for Concentrix Bulgaria means:
- Be part of a leading global intelligent transformation company with 2025 awards for Innovation, AI Technologies and Culture
- Fully paid initial training and onboarding
- Continuous training and upskilling programs through Concentrix University and LinkedIn learning
- Professional Development and Career Navigation programs to support your career growth
- Benefits package including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Corporate discounts, Additional paid leave for education and CSR purposes, and more!
- 90 company events every year including social, health and wellbeing initiatives
- Convenient office location, close to bus stations and metro
- Relocation support if needed (accommodation and travel expenses)
Еxperience the power of a game-changing career
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