Работа Мениджър Ключови Клиенти в София
78 нови обяви за работа
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TELUS Digital Bulgaria is looking for a passionate and result driven Account Manager! Responsibilities: Be Operationally focused and develop an understanding of each Area of the business. Define the parameters of the project in collaboration with p...
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Prodesign. е бранд комуникационна агенция с повече от 300 клиенти в страната и чужбина, опериращи в различни бизнес сфери. Нашата мисия е да съ...
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2,020 лв - 2,330 лв / месец (нето) от работодател
Account Manager with French Sofia/hybrid 31.000-36.000 BGN gross/year + 15% bonus Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having long experience in recrui...
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Key Account Manager We are looking for a Key Account Manager to join our team We are PALLADIUM LTD, a company with over 30 years of experience - a leading international distributor and manufacturer of work clothing, safety shoes and protective eq...
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Postbank is looking for an Account Manager in Medium Corporate Clients Department/ Corporate Banking Division for Sofia. Requirements: The successful applicant will be entrusted with the following main tasks: Responsible for the fulfillment of the ...
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Are you a motivated, communicative and career-focused person? Do you want to be part of a friendly, experienced and ambitious sales team? Are you looking for a successful career in the field of international sales with plenty of opportunities for per...
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Ние сме криейтив агенция с индивидуален подход към всеки клиент. Търсим отговорен и оперативен човек, който ще допълни екипа ни. За да се...
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Искаш да се развиваш в света на медиите? Желаеш да продаваш не просто реклама, а възможности? Ако търсиш динамика, развитие и потенциал да...
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Account sales manager with french or german and english (hybrid role)
Астреа Рикрутмънт Eоодгр. София
3,180 лв - 3,900 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that w...
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Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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KEY ACCOUNT MANAGER About us FICOSOTA is a fast-growing company, a manufacturer of home and personal care products and snack food. Already well presented on many markets worldwide, our company works hard to offer customers high quality products, ef...
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Акаунт мениджър "Kорпоративни клиенти" - гр. София A1 България е точното място за теб, ако са ти важни: Работа в стабилна и бързо развиваща ...
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Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to g...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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We are currently seeking an Account Executive to join our dynamic team. As Account Executive you will be responsible for generating new business through effective lead generation and crypto sales tactics. This is an exciting opportunity to work withi...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Responsibilities:
- Be Operationally focused and develop an understanding of each Area of the business.
- Define the parameters of the project in collaboration with partners and customers
- Permanently monitor the achievements of the project key performance indicators and liaise with other departments to accomplish them
- Establish the recruitment needs for achieving the project key performance indicators set
- Establish direct contact with project representatives from the customer side and work out a plan of action with them to meet performance goals.
- Control the work processes of the coordinated projects, establishing active measures to improve training and operational activities and proposing plans for improvement
- Add value to the client by proposing changes in the operational projects and offer feedback to the clients based on the results after the test period
- Send regular and on-demand reports to clients
- Follow the evolution of the supervisors and agents and take all necessary measures to improve it when necessary
- Allocate resources and responsibilities within team to deliver business results and meet the demands of a dynamic environment
- Be involved and responsible for the selection, training, professional development and assessment of the subordinates
- Monitor and achieve financial and operational targets set
Requirements:
- Excellent verbal and written communication skills in English. Proficiency of a second language on a level C1 will be considered an advantage
- Background in Contact Center Management Solutions
- At least 2 years proven experience in a Contact Center Area on a managerial position
- Experience in managing teams; oriented to results and customer satisfaction
- Ability to effectively manage multiple priorities
- Ability to work both independently and as a team member in an environment with frequent high volumes of work
- Positive, professional and customer-focused attitude
- Desire to perform in-depth research paying attention to detail
- Dynamic, flexible and proactive attitude
- Good negotiation skills and ability to work directly with international clients
- Good performance under pressure
- Proficient with Microsoft Office
- Be Autonomous and trustworthy
In return, we will give you:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
2,800 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
250 лв / месец
9,950 лв / месец
Мнения и оценки от служители
Мениджър, ключови клиенти
Мениджърите на ключови клиенти са медиатори между клиентите и организацията, управляват продажбите и дългосрочните отношения с клиентите. Те познават продуктите и услугите и разработват договори с клиентите.
Необходими основни умения
- прилагане на корпоративните политики
- проучване на нивата на продажби на продуктите
- извършване на анализ на данни
- извършване на анализ на потребностите на клиентите
- извършване на последващи действия във връзка със задоволяването на клиента
- прогнозиране на показателите на сметки
Необходими основни знания
- характеристики на продуктите
- обслужване на клиенти
- разбиране на продукта
- политики на дружество
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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