Работа Customer Care Specialist
305 нови обяви за работа
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Benefit Systems is an international company with over 20 years of expertise in providing employee benefits to corporate clients. We operate across multiple markets, including Poland, Czech Republic, Slovakia, Croatia, and Turkey. Since 2015, we have ...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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About the Company: We are a global BPO company established in 2012, with strategically located delivery centers across multiple regions. We pride ourselves on fostering long-term, trusted partnerships with industry-leading companies in the USA and Eu...
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BADINKA is a wicked fashion brand for alt gals turned on by festival and rave fashion. Launched in 2014, currently we have a team of 120+ and more than 200,000 buyers across US and Europe have shown their love for the brand. Due to the growth of our ...
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BADINKA is a wicked fashion brand for alt gals turned on by festival, rave, kawaii & gothic fashion. Launched in 2014, currently we have a team of 20+ and more than 200,000 fans across US and Europe have shown their love for the brand. Due to the gro...
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Experienced activewear customer care specialist with dutch or german or french or spanish
Астреа Рикрутмънт Eоодгр. София
2,430 лв - 3,040 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer care associate specialist with slovak or slovenian or czech or croatian
Астреа Рикрутмънт Eоодгр. София
2,250 лв - 2,580 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,280 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,730 лв - 2,880 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
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Job Description As part of our PPD clinical research team, you’ll have the opportunity to support groundbreaking studies that make a real difference in patients’ lives. Position Summary As a Customer Assistance Specialist, you will provides hig...
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1,820 лв - 2,280 лв / месец (нето) от работодател
We’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Sportswear customer support specialist with german or french (monday-friday)
Баб Консулт Eоодгр. София
2,120 лв - 2,520 лв / месец (нето) от работодател
Imagine working for one of the world's most recognizable sportswear brands, helping customers who genuinely love the products they are buying. No cold calls.✔ No sales targets.✔ No pressure to sell.✔ Just real conversations, problem-solving, a...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
As a Customer Care Specialist, you will manage relationships with existing corporate clients and end users remotely, ensuring a high level of service and satisfaction.
Key responsibilities:
- Provide timely and accurate responses to a wide range of customer inquiries via phone, chat, and email
- Build and maintain strong relationships with clients by understanding their needs and delivering excellent service
- Inform clients and users about our services, partner network, current offers, and partnership opportunities
- Maintain and update client information (including contract parameters and details) in the company CRM system
- Collect and coordinate feedback on customer satisfaction and incoming inquiries
- Identify recurring issues and propose improvements to enhance customer experience
- Collaborate closely with Account Management, Sales, and Partner Network teams to continuously improve service quality
What we expect from you:
- Previous experience in customer service and/or sales (preferably in services)
- Strong business communication skills - both written and verbal
- Very good computer literacy
- Good command of English (B1/B2)
- Excellent presentation skills
- Higher education
- Strong customer orientation and solution-driven mindset
- Positive attitude and energy
- Strong organizational skills with the ability to prioritize tasks and deadlines
What we offer:
- Structured onboarding, team integration, and continuous support
- Hybrid work model (4 days in the office and 1 day working from home per week)
- Competitive compensation and recognition of individual contribution
- A company that values work-life balance
- An open environment where your voice matters and you can contribute to decision-making
- Initiatives that support a healthy and balanced lifestyle
- Attractive benefits package including:Additional health insurance (with dental care)
- Extra vacation days
- Public transport card
- And of course - a MultiSport card
If this opportunity sounds exciting to you, we encourage you to apply by sending your CV. All applications will be treated with strict confidentiality and in compliance with personal data protection regulations. Personal data provided during the recruitment process will not be used for other purposes.
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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