Работа Customer Service Advisor
99 нови обяви за работа
-
Fantastic opportunities working with the world's leading snack brand! Concentrix work with the world’s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, c...
-
Fantastic opportunities working with the world's leading snack brand! Concentrix work with the world’s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, c...
-
HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a leading global tech company. ...
-
We're looking for a Customer Support Advisor with passion for technology to join our Team. Our client offers the world’s most advanced self-learning post-purchase service platform to deliver great customer experience, providing Device Lifecycle Ma...
-
1,200 лв / месец (нето) от работодател
Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибaлти...
-
Customer relationship consultant with kyrgyz, russian and english - work from anywhere in bulgaria
Telus International BulgariaAre you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader in the Customer Experience industry TELUS International Bulgaria! We are looking for an enthusiastic and adventurous pe...
-
1,600 лв - 2,000 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
-
Ние от LaDigue ще се погрижим да ти осигурим мечтаната работна среда, която ще пасне на артистичния ти характер! Предлагаме екипна среда със ...
-
1,160 лв - 1,240 лв / месец (нето) от работодател
НАПРАВЕТЕ КАРИЕРА С HOMEMAX в гр. Варна! В УСПЕШНИТЕ ФИРМИ РАБОТЯТ УСПЕШНИ СЛУЖИТЕЛИ! За подпомагaне на нашия екип в гр. Варна търсим ангажир...
-
Експерт обслужване на клиенти Застрахователна компaния Лев Инс със своята 27 годишна история е безспорен лидер на българския застрахова...
-
HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. We are currently looking for talkative and en...
-
Czech and slovak speaking customer support specialist - work from anywhere in bulgaria
Telus International BulgariaAre you ready to take the next step in your career and to achieve your next challenge? Do you want to Work from Anywhere in Bulgaria? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS International Bulgaria! We...
-
2,000 лв - 2,200 лв / месец (нето) от работодател
About oWorkers: We are a BPO company established in 2012 with 3 delivery centers in the world, around 500 employees, specialized in data entry & data processing oriented projects, our customers are TOP TECH companies from USA and Europe. Now we are ...
-
Customer support specialist with japanese/spanish/german/french/english
Алфа Консулт Европа Оодгр. София
2,400 лв - 3,000 лв / месец (нето) от работодател
For our client, we are looking to hire a Customer Support Specialist. Responsibilities: Respond to customer inquiries via phone, email, chat; Provide accurate information about products and services; Handle customer complaints and resolve issues pr...
-
Do you speak German? Do you want to work on interesting projects? Become part of our team and build your career at Sutherland, where every day is a new opportunity for growth! Your Place in Sutherland Will Lead You to: Exciting Projects: Collabora...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Concentrix work with the world’s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. You will be the first point of contact, taking calls, answering emails and responding to web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills in order to give each customer a professional and detailed response. In this role you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 9:00am-6:00pm Monday to Friday to help you strike an excellent work life balance! Possibility for home office
What you need?
- Exceptionally customer focused
- Ability to communicate fluently in Dutch both in verbal and written communication styles and understand the market specific dialects or accents
- Deep and firm understanding on consumer culture in Dutch market
- All training will be completed in English, so an advance level of the language is needed as well.
- Computer literate and ability to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image with solution driven mindset
- Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What we offer?
- Competitive salary
- A bright, modern and exciting place to work, with excellent staff facilities
- Medical plan fully covered by Concentrix
- Life insurance
- Various career development opportunities
- Annual reward and recognition events
- Team and Concentrix events
Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.
Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,110 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.