Работа Customer Support

366 нови обяви за работа

  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

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    10 Apr 2025 Още...
  • icon 1,800 лв - 2,000 лв / месец (бруто) от работодател

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    Shape the Future of Entertainment as a Consultant in Sofia! Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hearts and move markets. Who Is O...

    12 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа

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    24 Mar 2025 Още...
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    SAP BW Consultant Eviden Bulgaria is looking for a motivated professional to learn, grow and advance in a culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways....

    04 Apr 2025 Още...
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    05 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа

    The opportunity Hitachi Energy is currently looking for an IT On-Site Support Specialist to join our team in Sevlievo, Bulgaria. In this role you will be responsible mainly for delivering Desk Side Support to IT users, specifically handling IT issue...

    17 Apr 2025 Още...
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    10 Mar 2025 Още...
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    14 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю

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    07 Mar 2025 Още...
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    31 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

    Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of...

    07 Apr 2025 Още...
  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

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    04 Apr 2025 Още...
  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

    Are you ready for new challenges? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Portuguese and English you will be a part of...

    28 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

    Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of...

    07 Mar 2025 Още...
  • icon Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит

    Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with German and English you will be a part of ...

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Yox Изчислена Заплата

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Защо тази информация е полезна?

Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.

Online Sport Support Consultant with German

Concentrix
location_on гр. София

icon лв

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  • Пълно работно време
  • Постоянна работа
  • Подходяща и за студенти
  • Дистанционно интервю
  • Подходяща и за кандидати с малък или без опит

Пълно описание


Shape the Future of Entertainment as a Consultant in Sofia!

Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hearts and move markets.

Who Is Our Client: А leading GameTech company, is rapidly expanding across Europe and Latin America. Operating in 16 markets with its prominent brands.

Your Typical Day: As an Online Sport Support Consultant, your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels. You'll serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.

Key Responsibilities:

  • Trusted Advisor: Serve as a knowledgeable consultant for customers in the sports industry.
  • Query Resolution: Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
  • Clear Communication: Build sustainable relationships and trust with customers through open and interactive communication.
  • Excellent Customer Service: Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
  • Process Optimization: Offer feedback and recommendations to optimize internal processes.


What You Need:

  • Fluency in German, both written and verbal
  • Good command of English, both written and verbal
  • Excellent communication skills
  • Interest in sports
  • Good typing and computer skills (MS Office applications)
  • Ability to explain complex concepts clearly and concisely
  • Organizational, decision-making, and analytical skills
  • Team player with a positive attitude
  • High school diploma or equivalent
  • Previous experience in a customer service center is an advantage, but not required
  • Availability to work on rotational shifts


What You Can Expect from Us:

  • Full-time role with flexible working hours from Monday to Sunday, between 10:00 AM and 2:00 AM
  • Competitive salary of 3800 BGN with monthly performance-based bonus
  • Convenient office location, close to bus stations and the metro
  • Comprehensive initial training and onboarding (fully paid)
  • Continuous training and upskilling programs through Concentrix University
  • Professional Development and Career Navigation programs to support your career growth
  • Health and Wellbeing initiatives
  • Relocation support if needed (accommodation and travel expenses)
  • Additional benefits including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Additional paid leave for education, Corporate discounts, Company events, and more!


Experience the Power of a Game-Changing Career: Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Социални Придобивки


  • credit_card
    Бонусова Система
  • health_and_safety icon
    Допълнително Здравно Осигуряване
  • sports_football
    Карта за Спорт
  • food_bank
    Безплатна Храна
  • timer_off
    Гъвкаво Работно Време
  • school
    Безплатни Обучения/Курсове


лв

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Мнения и оценки от служители


3.6
Добра
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3.3
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Баланс между работата и живота
3.3
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Култура и Ценности
3.2
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Кариера и възможност за развитие
3.6
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Общо усещане
3.2
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Заплата и Придобивки
3.6
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Толерантност и Равенство
2.0
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Управление
2.2
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Местоположение
1.4
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Стабилност
1.9
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Колеги
1.5
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Работна среда


Необходими основни умения

Необходими основни знания

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Информация за обратна връзка

Резюме

Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
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