Работа Customer Service Officer
96 нови обяви за работа
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2,790 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where your skills make a real impact, we have the perfect role for y...
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Ние от TTEC се гордеем с нашия екип от мотивирани и талантливи колеги и искаме да ти предложим възможност да придобиеш знания и опит в сфер...
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As a Customer Assistance Specialist, you will provides high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Ident...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
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Customer service representative with fluent french – inbound calls (standard working time)
Groupe Owlianceгр. София
2,250 лв - 2,640 лв / месец (нето) от работодател
„Tessi Groupe” (13 000+ members) – is a leading company in the documents and data processing business. In connection with our continuous growth we are looking for more members to join our 830+ people site in Sofia for the role: Customer Servic...
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Описание на компанията Sutherland България търси мотивирани професионалисти в обслужването на клиенти, които да се присъединят към нашия ди...
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1,960 лв - 2,540 лв / месец (нето) от работодател
New Career is recruiting a Client Success Ambassador on behalf of its client – a fast-growing technology company developing innovative solutions for businesses across the U.S. market. The Role: As a Client Success Ambassador, you will work direct...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Polish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to eve...
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Customer relation specialist with croatian or romanian or slovenian or turkish
Астреа Рикрутмънт Eоодгр. София
2,050 лв - 2,880 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,480 лв - 4,270 лв / месец (нето) от работодател
Владееш немски и търсиш работа, в която уменията ти се ценят истински? БАБ Консулт има чудесно предложение за теб! Наш клиент - международ...
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**Job Overview** We are seeking a dedicated and customer-focused Customer Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our valued customers, ensuring they receive exceptional service and s...
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2,510 лв - 3,140 лв / месец (нето) от работодател
Are you fluent in German and looking to turn your language skills into a rewarding career? Our partner in Sofia is expanding their team and is looking for a motivated, friendly, and customer-oriented specialist to join their team. What You’ll Do: ...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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Company Description We are a leading provider of antivirus software solutions, committed to ensuring our customers' digital security and peace of mind. We provide comprehensive, user-friendly products designed to protect our customers from the lates...
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1,320 лв - 2,350 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where your skills make a real impact, we have the perfect role for you!
Role Overview Fantastic opportunities working with the world's leading lighting solutions provider!
Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people’s lives safer and more comfortable, businesses more productive, and cities more livable.
Want your weekends free? Not a problem! Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance! Possibility for hybrid work after the 6th month!
Key Responsibilities:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible for following the direction of management and providing feedback
What do you need?
- Exceptionally customer-focused
- Fluency in French, both in verbal and written communication
- Good level of English in both verbal and written communication (for training purposes)
- At least 6 months of experience in a front-line technical customer service role preferred
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated, and a great team player
- Excellent soft skills, particularly in
- Demonstrating empathy in active listening skills and demonstrating empathy
What can you expect from us:
- Full-time role with working shifts between 10:00 a.m. – 9:00 p.m., Monday – Friday
- Competitive salary – 1840,65 EUR
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,790 лв / месец
Посочена от работодателя
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
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