Online Platform Support Administrator with Danish or Spanish or Polish or French (Hybrid)
2,250 лв ~ 2,910 лв
Пълно описание
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients - an industry-recognized BPO partner, delivering tailored support and process optimization for global clients, we are looking for – Online Platform Support Administrator with Danish or Spanish or Polish or French (Hybrid).
For one of our clients - an industry-recognized BPO partner, delivering tailored support and process optimization for global clients, we are looking for – Online Platform Support Administrator with Danish or Spanish or Polish or French (Hybrid).
Key Responsibilities:
- Handle customer requests and platform-related queries through our internal system - no
- Monitor and respond to incoming tickets and messages via web-based tools;
- Maintain and update product listings and information with a high level of accuracy;
- Collaborate with cross-functional teams to troubleshoot and resolve platform issues promptly;
- Uphold data integrity and ensure compliance with company processes and standards.
Requirements:
- Proficiency in Danish, Spanish, Polish, or French (B2-C1 level);
- Good command of English for onboarding, communication, and documentation;
- Confidence working with online platforms, dashboards, or digital tools;
- Strong attention to detail and the ability to manage tasks independently and responsibly;
- Experience in customer support, e-commerce, or administrative roles is a plus.
What our client offers:
- A competitive salary package along with attractive employee benefits;
- Ample opportunities for career progression and growth within the company;
- Comprehensive training and development programs to enhance your skills;
- A dynamic and supportive working environment that encourages professional development;
- Flexible working hours, with options for both day and later shifts, hybrid working model;
- The opportunity to work with a diverse and international team, gaining global experience.
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