Работа Customer Experience Manager
171 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю As a Manager within our Financial Crime Compliance Delivery Team, you will be responsible for leading a team of analysts by providing the coaching and oversight needed to ensure all projects meet organizational and client objectives. This position r...
- Пълно работно време Постоянна работа
Client Relationship Manager - DSK Home (maternity cover) Client Relationship Manager - DSK Home (maternity cover), Sofia We are DSK Bank, owned by the Hungarian OTP Bank-the parent bank of the OTP Group, the largest provider of financial services i...
- Пълно работно време Постоянна работа
Мениджър връзки Премиум клиенти - гр. Бургас В Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиент...
- Пълно работно време Постоянна работа
Мениджър връзки Премиум клиенти за София В Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиенти, к...
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Client success and growth manager with french or italian or dutch or german (hybrid)
Астреа Рикрутмънт Eоодгр. София
2,580 лв - 3,640 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа
Our client, a fast-growing international company operating at the intersection of marketing, technology, and financial services, is looking to hire a CRM Manager to drive client engagement and lifecycle strategies across its Forex trading platforms. ...
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Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies attract the most suitable and skillful people. Our team consists of professionals with experience in consulti...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
About Us: We're a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, d...
- Пълно работно време Постоянна работа
Мениджър връзки Премиум клиенти за София В Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиенти, к...
- Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит
В дирекция "МСП Банкиране" търсим своя нов колега, на който да предложим предизвикателството за заеме позиция Мениджър връзки с малки и с...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Our client is an international company operating in a dynamic and fast-paced environment. They are cur...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
- Пълно работно време Постоянна работа Дистанционно интервю
Content Marketing Specialist Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, G...
- Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит
Работа на място – офис в гр. Петрич Тази позиция не е дистанционна / надомна работа! Търсим отговорен и организиран човек за цялостна под...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Join TELUS Digital Bulgaria as a Solutions Consultant with Czech and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong commun...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
As a Manager within our Financial Crime Compliance Delivery Team, you will be responsible for leading a team of analysts by providing the coaching and oversight needed to ensure all projects meet organizational and client objectives.
This position requires work onsite in our office in Sofia.
A successful candidate will utilize management skills and Compliance expertise to oversee the day-to-day operations of client engagements and ensure that engagement KPI’s are achieved with quality and within project timelines. The ability to identify risks and manage downward and upward communication is required.
Experience working in a dynamic, high-growth environment where an eye for process improvement and optimization is key.
Primary Responsibilities
Manage a team of 25+ analysts
Identify top talent among the team and coach and develop leaders into Senior Analyst roles.
Interact regularly with major clients to strengthen the partnership, report results, and identify new opportunities for services provided.
Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control review as necessary.
Provide production/service reporting to senior leadership and clients.
Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.
Required Qualifications
Bachelor’s Degree with 4- 5 years or more of Anti-Money Laundering (AML), or KYC Management experience
German Language Proficiency (C1 level)
Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
Experience in transaction monitoring
Experience in KYC processing within corporate or investment banking environments
Proven people management skills and decision-making capabilities.
Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
Preferred Qualifications
Professional Certification (CAMS)
Experience in a consulting or managed service environment
Master’s degree
Entrepreneurial mindset with a proactive approach to change and improvement.
Strong collaboration and communication skills, with the ability to influence and contribute ideas.
This position requires work onsite in our office in Sofia.
A successful candidate will utilize management skills and Compliance expertise to oversee the day-to-day operations of client engagements and ensure that engagement KPI’s are achieved with quality and within project timelines. The ability to identify risks and manage downward and upward communication is required.
Experience working in a dynamic, high-growth environment where an eye for process improvement and optimization is key.
Primary Responsibilities
Manage a team of 25+ analysts
Identify top talent among the team and coach and develop leaders into Senior Analyst roles.
Interact regularly with major clients to strengthen the partnership, report results, and identify new opportunities for services provided.
Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control review as necessary.
Provide production/service reporting to senior leadership and clients.
Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.
Required Qualifications
Bachelor’s Degree with 4- 5 years or more of Anti-Money Laundering (AML), or KYC Management experience
German Language Proficiency (C1 level)
Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
Experience in transaction monitoring
Experience in KYC processing within corporate or investment banking environments
Proven people management skills and decision-making capabilities.
Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
Preferred Qualifications
Professional Certification (CAMS)
Experience in a consulting or managed service environment
Master’s degree
Entrepreneurial mindset with a proactive approach to change and improvement.
Strong collaboration and communication skills, with the ability to influence and contribute ideas.
Средна заплата за сектора
2,650 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
404,150 лв / месец
Мнения и оценки от служители
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Финален преглед
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Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
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