Работа Customer Service Advisor в София
80 нови обяви за работа
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Fantastic opportunities working with the world's leading snack brand! Concentrix work with the world’s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, c...
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Customer care expert for an advanced personal device with hungarian and english
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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We are growing! Our client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play. Your typical day: As a representative of the brand, you will review lines of ...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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We are growing! Concentrix works with one of the world's largest Beauty & Wellness brands. In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as w...
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1,600 лв - 2,000 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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1,000 лв - 1,000 лв / месец (бруто) от работодател
Join our team today and enjoy a welcome boost with a 1000 BGN sign-on bonus – your future starts here! We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. ...
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3,000 лв / месец (нето) от работодател
Are you enthusiastic about delivering top-notch customer experiences? Are you a master of turning frowns into smiles? We’re on the lookout for a Customer Support Specialist who thrives in a dynamic team! Celebrate your new role with a fantastic 2...
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Куриерска компания Express One BG e част от групата на Австрийските пощи и е един от водещите оператори на куриерски услуги на територията на с...
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UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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1,400 лв - 2,330 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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Customer support with spanish and english night shifts (entry level tech) - 4/6/8 hours
Съдърланд Българиягр. София
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our d...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Concentrix work with the world’s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. You will be the first point of contact, taking calls, answering emails and responding to web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills in order to give each customer a professional and detailed response. In this role you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 9:00am-6:00pm Monday to Friday to help you strike an excellent work life balance! Possibility for work from home!
What you need?
- Exceptionally customer focused
- Fluently in Estonian both in verbal and written communication
- Fluency in any other European language (besides English) in both verbal and written communication
- All training will be completed in English, so a good level of the language is needed as well.
- Computer literate and ability to navigate around a computer system
- Committed to resolving customer queries in line with corporate values and brand image with solution driven mindset
- Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices
- Excellent soft skills, particularly in:
- Demonstrating empathy
- Active listening skills
- Communicating clearly
- Providing concise and accurate next steps
- Building rapport with frustrated consumers
- Remaining calm in stressful scenarios
What we offer?
- Competitive salary + performance based bonus
- Possibility to work form home
- Medical plan fully covered by Concentrix
- Multisport Card
- Internet allowance
- Life insurance
- Various career development opportunities
- Annual reward and recognition events
- Team and Concentrix events
Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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